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Reviews, get directions and contact details for Extended Stay America - Detroit - Farmington Hills

Extended Stay America - Detroit - Farmington Hills
Address: 27775 Stansbury St, Farmington Hills, MI 48334, USA
Phone: (248) 473-4000
State: Michigan
Zip Code: 48334


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Pleasant staff. Unfortunate situation with the housekeeping staff that caused our scheduled cleaning to be delayed or not done. Otherwise, loved the room. Lots of space, comfortable sleeping arrangements. Free wifi.
8 years ago (28-12-2017)
Staff was very helpful and courteous, and the room was extremely nice and spacious. However, the online booking with this hotel was a terrible experience. I booked one night, with myself, my fiancé, and our dog. The site said several pet friendly first floor rooms were available, so I reserved one. Upon arrival, however, I was told that all the pet friendly rooms were occupied, and also that no first floor rooms were available at all. This was a concern because our dog is older and has hip issues. The attendant behind the desk, Wanda, tried to be as polite and helpful as possible, even to the point of calling the manager, Elliot, to try and resolve the situation. After waiting over 20 minutes with no call back from him (or any response of any kind from management), she took it upon herself to do whatever she could to rectify the problem. She ended up giving us a room anyways, even though the third floor was the only available option (poor dog!). All in all, the management needs to be more involved with the late night operations, in my opinion.
8 years ago (26-07-2017)
This place is not bad but it is really old. Pretty much nothing has been updated but it's clean and during our stay pretty quiet.
7 years ago (13-01-2018)
I only stayed one night if I had to stay longer I would have because of the convenience of the room with kitchen and the nice location. Next to great stores and restaurants for every reason and event. There was a lot of noise off and on and the housekeepers were banging their doors while cleaning i thought that was rude. However, Bring your on everything in case they run out be prepared to go and buy it if you did not pack the necessary. Overall ok to stay
8 years ago (20-08-2017)
Great place to stay but no breakfast or business center. Right off highway tho in a quite turn about. Would stay again.
8 years ago (20-09-2017)
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