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Reviews, get directions and contact details for Extended Stay America - Detroit - Novi - Orchard Hill Place

Address: 39640 Orchard Hill Pl, Novi, MI 48375, USA
Phone: (248) 344-4555
State: Michigan
Zip Code: 48375


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Great place to stay with my two little dogs. They had their own queen bed but they still slept with me of course. The place is nice but they did need to vacuum under the bed a bit more. My dogs went under there and came back with a little chip. Not a big deal as the rest was super clean. The bathroom was all new and the wood floors were really nice in the bathroom and vanity. Plus a huge kitchen with everything you could need. Very nice!
8 years ago (16-11-2017)
This hotel was not clean (with obvious trash on the floor and furniture), hair in the sink and even the pillows. The front desk, when informed of this, said that rooms "are usually clean" (??) and only offered a different room once I insisted. After checking the second room, I almost immediately noticed hair on the pillow. Needless to say, we packed up and went to the Detroit Sheraton down the street! Sheraton was more than accommodating and not only matched the rate but gave us free WiFi and breakfast vouchers! I will NEVER stay at another Extended Stay America. They are dirty and do NOT care about their guests.
8 years ago (08-07-2017)
Not happy...we booked 2 queen beds & a sofa bed & the first 2 rooms did not have sofa beds & the first one I walked into smelled terrible!!! The lady @ the desk was very sweet & trying to accommodate us. She finally got us our room which was very accommodating but now our shoes are sticking to the wood floor as we walk. So, my husband took a damp towel & with his foot went around & mopped the floor. The towel was black!!! I'm not a happy camper!!!!
8 years ago (30-06-2017)
Functioned a nice place to relax while on a work trip. Clean and comfortable
8 years ago (18-11-2017)
I have been here to visit some friends staying over. Humble staff
8 years ago (10-12-2017)
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