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Reviews, get directions and contact details for Extended Stay America Hotel San Jose - Sunnyvale

Address: 1255 Orleans Dr, Sunnyvale, CA 94089, USA
Phone: (408) 734-3431
State: California
Zip Code: 94089


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Old construction with single pane glass windows. Meaning, you get all the highway noise. Unless you turn on the AC, in which case the noise of the highway is drowned by the fan / blower. There is no setting to control the speed of the fan. It's on or off. That's probably the best way to deal with the highway noise. Quality of linen and towels is also less than ideal. To be fair though it is priced for this level of amenities. The only other option at this price range is Airbnb.
8 years ago (24-10-2017)
Tiny, run down room. Cringe-worthy bedding. Large refrigerator, but the rest of the 'kitchenette' leaves much to be desired. There are no dishes, silverware or anything else in the room. Apparently they're only supplied "upon request" - a fact that would have been helpful to cover at check in. My favorite was having to carry the bowls, glasses and silverware I was handed at the front desk back to my room one handed (I walk with a cane) while the person at reception went back to being bored. I made the mistake of staying here instead of comparably priced places because it was a couple minutes closer to the event I'm attending. HUGE mistake!
8 years ago (17-10-2017)
I don't give bad feedback generally but i must say this was the worst hotel i have stayed in recent days. The moment i entered i regretted my choice , the carpet was filthy dirty with coffee spills all over , my friend's room even had a half eaten slice of pizza in the refrigerator . On asking for utensils I got half set and the rest was provided after 3 days after several follow-up. My friend never got any in his 4 days Stay. The room was not serviced on the scheduled date and on complaining the front desk guy was unapologetic and even threatened us to vacate the room or he will call the police. I made a complete video of this conversation . The manager of the property was however good and promised to take disciplinary action against his employee. I strongly recommend to keep away from this property.
8 years ago (10-10-2017)
This place is good for cheap long term stay. It has less frequent room service but overall almost like Airbnb
8 years ago (13-12-2017)
The hotel is ok. Rooms can be smelly. They are very stingy with providing the pots and pand. I had to buy a good knife, scrubber and a pair of scissors for cutting food packaging, because they didn't stock it. Usually takes 1 day to get anything done. The people are courteous but inefficient, whether by nature or due to policies, I'm not sure.
8 years ago (01-12-2017)
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