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Reviews, get directions and contact details for Factory Direct

Address: 1138 Victoria St N, Kitchener, ON N2B 3C9, Canada
Phone: (519) 772-3284
State: Ontario
Zip Code: N2B 3C9


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Came here to buy an iPad & they told us that none were in stock. We asked them if they could call another store for us to ask if they had anything & they told us that we have to go to the other store. Plus the girl behind the counter who was helping us, deciding to leave half way through, since her shift was over. We ended up with some other broad who had no clue how to do anything.
7 years ago (26-12-2017)
dont buy anything from here, they have no return policy even if the product is bad, only exchange or store credit. I bought computer speakers thinking that they were cheap, but they were same price as other big stores. On the top of that the box was damaged and adaptor had no packaging and sound was horrible as if it comes from a bad speaker.
7 years ago (17-01-2018)
Seems pretty good to me. Good deals on refurbished stuff. Seem to sell about every item known to man. Parking lot sucks. Lose a star for that.
8 years ago (09-12-2017)
Purchased Tv . Less then month old. Now it does not work. Is under warranty but could take up tp 8 weeks to get back. Not happy at all. Will not replace with one in store or even give store credit. Wont be back or advise anyone to shop there
7 years ago (21-01-2018)
DO NOT BUY ANYTHING from this store. How they work is they sell low quality items or refurbished mechandise. 95% of the time customers return to the store for returns.Thet do not offer money returns. What they do is they give you in store credit which is useles because everything they have in store is junk. By giving you the in store credit your obligated to buy another item that is no good. Peopel dont fool your selves by comming to this store because you see a good deal. Its a major scam and lets work together to get these fools out of our town.
7 years ago (02-01-2018)
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