Fairfax Electric Plumbing-Gas

Reviews, get directions and contact details for Fairfax Electric Plumbing-Gas

Address: 8601 Norfolk Ave, Annandale, VA 22003, USA

Phone: (703) 764-5280

Website

State: Virginia

Zip Code: 22003

Update Info

Similar places near

A-AAnnandale Plumbing Heating & Cooling 2 miles Customer service is the best and Wendy is terrific! Have been doing business with t...

Steinhorst Plumbing HVAC & Remodeling 3 miles My husband called and got a quote for an electric outlet at $163 and when the tech sh...

Celtic Plumbing 3 miles Most of the time I called his number no one answered but I would leave a voice mail a...

Abe's Plumbing 3 miles Abe did a fantastic job for me and was at my house 10 minutes after I spoke with him....

Interstate Plumbing Services 3 miles Great work. Erik came out quickly to provide a quote. There's was the best out of 5. ...

CroppMetcalfe 3 miles CM's plumbing and HVAC crews have always been good, but the pest guys, while unfailin...

Alonge Enterprises Ltd 3 miles Alonge Enterprises Ltd has been serving the Northern Virginia area since 1976. We are...

FJ Hooks Plumbing Inc 4 miles Have used them 3x for various plumbing issues at my home in Arlington. Always well pr...

Denver's Plumbing 4 miles

Associates Plumbing 5 miles

The Plumbing Dr 5 miles Jason did a great job installing a new shower fixture and local shut-off valves for o...

Shreve/McGonegal 5 miles Called around looking for an old OEM part for a Standard toilet to avoid ordering it ...

Michael & Son Services 5 miles I called Michael & Son because the HVAV/Furnace system was not working properly. The ...

Neighborhood Plumber 6 miles

Chandler's Plumbing & Heating 6 miles I had our AC system checked out before renting the house out. The technician came wi...

A-1 Fry Plumbing Heating & Air 7 miles Fry Plumbing was extremely helpful, and also gave great pricing too. I did not have a...

Little Boy Blue Plumbing & Heating 8 miles

All Plumbing Inc 9 miles All Plumbing replaced the sewer line to my 1908 House in Arlington. They did an excel...

Reviews

Today I had Fairfax EWP come in to replace a water heater.  I had a very complicated and tight spot the water heater was going in, not to mention a house that is 40 years old I expected problems but received none.  They did have to add $90 for a valve  outside of my quoted price but still cheaper than three other companies I've received quotes from.  There are a few things things I felt they could have done better. One, I would have preferred a written quote (email would have been OK) vrs verbal.  Although I probably could have requested it but never bothered.  I would have preferred to receive some sort of receipt immediately after the work done.  I was told something will be emailed to me later when the office processes the payment. The guys who did the install were very curtious, quick, yet effecient.  They probably should have stuck around to ensure the unit was doing its job but I understand why they didn't.  I'm just thankful I can finally get a hot shower and didn't break the bank to get it.  For what I paid they did a darn good job and were very responsive to my inquirys.

 8 years ago (28-06-2017)

I had Fairfax Electric Plumbing-Gas out today to install a new hot water heater purchased through Home Depot. Colin and his team member came out and were on-time, professional, courteous, and knowledgeable. They spent time explaining what they were going to do, how they were going to do, and advised me of everything. They answered all the questions I had and provided suggestions on non hot water related items that I asked about (plumbing specific).

Far exceeded my expectations and will look to use them again in the future.

 10 years ago (21-08-2015)

Absolutely horrible customer service.   My hot water heater failed; I went to Home Depot website, was hoping to buy a replacement through HD and have one of their preferred vendors install it.  HD in turn referred me to Fairfax Electric Plumbing Gas as a preferred vendor.  I called them, described the problem, read off the model / serial number of my failed water heater.  Customer service at Fairfax EPG said they did not see that model in stock, but would get back to me "soon" with a comparable model / cost / time to install.  An hour later I called back to see what the timeline on the estimate was.  A different customer service rep said, "We need the pictures and measurements".  Apparently I was supposed to email pictures and measurements, but first customer service rep had said nothing about this.  So I told second customer service rep, okay, I can do that, but once I send the pictures and measurements in, please respond via email or phone to let me know you got them.  So I  took pictures and measurements, emailed them in, and waited for confirmation of receipt.  Heard nothing.  Called back in an hour later, and customer service rep said, yeah, we got them.  I asked when could I expect an estimate for the work.  She said in a couple of hours.  That was three days ago.  Needless to say, I went with a different vendor.

 9 years ago (26-04-2016)

Very good job with the replacing of my water heater. What I did not expect was a 500.00 dollar uplift in installation costs. With the amount of phone calls and photos I sent in prior I think my quote should have reflected this BEFORE the installation. Also the technicians did not after installation wait for the water to heat up and check all of my lines prior to leaving, I had to bleed off all of the water faucets in my home after the water heated up. Next time I will request an on-site inspection for a quote and estimate being in the middle is not what I want. Also they should have left business cards with me prior to leaving. Overall I grade them a C

 10 years ago (30-09-2015)

WORST CUSTOMER SERVICE EVER. I had them come out and replace a water heater in September, yet while replaced the water heater they broke a shut off valve for my whole house humidifier, that they had to take offer to replace the water heater. Looks like they tried to hook it back up, yet ended up stripping the screws so the valve didn't open up the main water line. Turned on the humidifier the other day to find that the water wasn't hooked up any longer so I called and talked to Stephanie, that advised me that she talked to the owner and that they would have to charge me an additional $90.00 to come out and fix this valve. The valve they broke is sold at Lowes $9.00 - that is only a 1000% mark up on a valve they broke - I glad they didn't break something that was expensive. 

 11 years ago (08-02-2015)

Comment on this business

Map, Satellite View
Street View

to add Fairfax Electric Plumbing-Gas map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=fairfax-electric-plumbing-gas&id=795493&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/fairfax-electric-plumbing-gas-i795493.html" target="_blank" title="Fairfax Electric Plumbing-Gas">Fairfax Electric Plumbing-Gas</a></p>

Fairfax Electric Plumbing-Gas

Reviews, get directions and contact details for Fairfax Electric Plumbing-Gas

Find nearby businesses, restaurants and hotels

We use cookies