Fairfield KIA

Reviews, get directions and contact details for Fairfield KIA

Address: 440 Winchester St, Keene, NH 03431, USA

Phone: (603) 757-7110

Website

State: New Hampshire

City: Keene

Zip Code: 03431

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 10:00 AM – 3:00 PM

Update Info

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Reviews

I cannot recommend these guys enough. Robert was the perfect person to meet at the door and Chris made me feel like family through the whole buying process. They went through all the paper work and made sure my buying experience was not only easy, but comfortable and fun. This was my first time buying a new car and I could not have asked for better people. Their service is excellent. If you want to not feel pressured, but made to feel at ease when buying a car, go to these guys.

 7 years ago (09-12-2017)

I went in to test drive a Kia and of all the dealerships my husband and I went to that day was the first to ask to take a copy of my license for a test drive. We met with Brian (Batman) and he was professional and very personable. He was not pushy at all and made us feel comfortable. It took us another month before we purchased but Brian was one of the only salesmen that we meet that we felt comfortable with. I would suggest anyone looking for a great buying experience to give Brian (Batman) a call. He listened to what I wanted and talked to me as an equal ( which I found very rare amongst other salesmen as a woman...most would talk to my husband like I wasn't standing there).

 7 years ago (04-11-2017)

Good visit.  Everyone goes out of their way to give good service and I love it when my car gets washed!!!! Thank you

 7 years ago (21-08-2017)

Mr.  Arthur Smith was pleased with Kia in Keene, NH......

 7 years ago (24-01-2018)

I stopped in today originally to test drive a Kia Forte. I ended up test driving a Kia Rio due to a good deal that they had offered. 

Long story short, they tried giving me 2000 less on my trade in than any other local dealership, and claimed I bought the car before I even signed any paperwork. The folks here come up as nice but their business practices are sketchy and pushy at best.

TL;DR Version: 👎🏼🥈🚮👋🏼

Edit and Reply to Manager: Sean, your reply on the Google review states you were unclear why yesterday was unsatisfactory. You spoke to me directly at the dealership and I said to you face to face that I felt mislead. I don't know how much clearer I could be.

I wasn't even offered to drive the car I actually drove to come see. Your specialists were very adamant about selling me the 2015 Rio when I specifically claimed that it was a "possibility" but not my choice. I even exclaimed that I felt extremely uncomfortable with how your salesman and yourself assumed I wanted a sale. It was poor communication on your behalf.

I honestly don't know how I could spell any of this out any clearer.

 8 years ago (27-03-2017)

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Fairfield KIA

Reviews, get directions and contact details for Fairfield KIA

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