Fenton Family Dealerships

Reviews, get directions and contact details for Fenton Family Dealerships

Address: 591 Monadnock Hwy, Swanzey, NH 03446, USA

Phone: (888) 278-0447

Website

State: New Hampshire

Zip Code: 03446

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 12:00 – 4:00 PM

Update Info

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Reviews

These guys mount and balance tires for super cheap. Good for alignments too. 

My girlfriend and I brought her 200k Mile Volvo here for some service. The car needs a lot like most 200,000 mile cars do. These guys didn't try and sell us all sorts of stuff but we're up front about problems they noticed, things that needed fixing right away and things that could wait. 

Factory trained professionals at a super cheap price. Doesn't get much better than that.

 7 years ago (07-01-2018)

I bought a car from the Fenton Family  in 2010. I had the absolute best salesman Ken Colby. He went above and beyond to find us a car. It was just what we wanted the entire experience was pleasant. I had my car serviced there. Great friendly service department that didn't make me foolish with all my questions. I was so pleased we had a great car with great service.
Fast forward 2017  of course Ken  has long since retired. I have never felt so much pressure from a salesman.  I repeatedly told them no I was interested. They called me repeatedly at home and work and repeatedly ran my credit report after I repeatedly told them I was not interested.  Very disappointing.

 7 years ago (06-01-2018)

I purchased a car from Fenton family dealership approx 4yrs ago.I was grossly over charged to the point I am currently 4  1/2 times upside down on my loan.  The value of my car is a little over $700.  I owe over $ 4,3000.  
In addition, the car had issues right from the beginning with the breaks, the electrical and problems with the transmission.  When I brought to them before my 30 day warranty expired I was told there was no problem with the car and refused to fix any thing.  I had to pay for all repairs myself..
This car has obliterated 9, yes nine batteries in the first year and a half.  I now have to disconnect the battery after every use so this battery will work.  The car constantly locks me in and I am unable to unlock the door to get out of it.  It took me an hour to get out of my car the other day and I ended up having to climb out the window.  That is not an easy task as I am disabled.
When I contacted Me Fenton directly about these problems he refused to here me and refused me to there complaint dept . I was told they would look a at the car for a sizable fee and I would have to pay for all the repairs my self.  I have had to put thousands. Upon thousands of dollars I into this car in the past year and it still won’t pass inspection.
Every chance I get I let people know that Fenton FAMILY DEALERSHIP TAKES ADVANTAGE of older disabled woman/people.  They will not have my return patronage EVER nor that of my family and friends.i hope others will learn from my agonizing experience.  
Jaye Foster

      
      
      
 7 years ago (04-01-2018)

Alex is awesome salesman, Jason great wife thought he was stingy with floor mats. F&I man did not make any points kidding wife about hyphenated last name but he was quick getting through paperwork.

 7 years ago (16-12-2017)

I was made to be humiliated for being honest and doing my due diligence in pursuing an issue with a vehicle that was under your power train warranty . From the sale I was told the whine that sounds like a jet engine plane taking off and irritates like finger nails on a chalkboard is common, may go away and now  to be lived with. Upon investigation I learn of an issue with trans-axle whine which has a known TSB. I wanted to be fair and pursued with your dealership on two occasions for which I will not go into the data you already have. 
The short of the issue was I was assured Mr Fenton authorized a swap into another vehicle regarding the 2011 Rav 4 6 cylinder as a reman transmission fix was not a guarantee that the trans axle whine would be solved.  Pursuing for further detail never got answers so I looked for similar Rav 4 years, 4 cylinder and perhaps a generation 4 engine .  As I stood at the dealership to take out a 2012 Limited  to determine if the noise would be present , BK stated I would be owing some 2000. on a swap out- same vehicle as mine one year newer except 4 cylinder and closest to model year that was on the lot. BK told me that a swap out is never heard of - am I am fool? was I to be embarrassed or bullied by his words. You decide ? This after stating if i went with a lesser vehicle they would owe me money. 
 The abrupt change in BK  this morning pushed me out the door so I guess Mr Fenton's trained his sales manager well. 
I believed that JW had understood what I have been up against and had gone to bat for what would be the right thing to do. Heck I spent three hours on a busy Friday having his staff confirm to Toyota the issue after having another dealer diagnose the issue when your business brushed me off on my due diligence in coming to you in the first place.   
 I can only guess that you each sleep comfortable at night knowing what a fool you played me for today. 
Swap implies the exchange and is defined as such. Since no money was ever discussed in relation to a swap and if as you all believe there is no issue with the 2011 and you state you wanted a satisfied customer the swap out to the 2012 model rav should have happened.

      
      
      
 7 years ago (19-12-2017)

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