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Reviews, get directions and contact details for Family Leisure Minneapolis

Family Leisure Minneapolis
Address: 7590 160th St W, Lakeville, MN 55044, USA
Phone: (952) 997-7727
State: Minnesota
Zip Code: 55044


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Reviews
Good Service and product for a new time pool owner. Granted an above ground pool is not the same as a semi or in-ground pool, the cost was on par. Sam was great to help a new owner understand what you are getting into and also has a morning pool school to help you understand what is required for a pool. The installation was hair raising, but the staff at Twin Cities Recreational were awesome. Herman and his staff have so much knowledge, it will make your ears bleed. Construction is a messy job, but they did a fantastic job with little damage to the lawn. Listen to Sam & Brandon as they will answer your questions and concerns. Speak with Herman & Jeff during construction, they will work with you.
8 years ago (16-06-2017)
This is the second pool we have purchased here, first was when they were Watsons in Brooklyn Park. We are still working with Rob and he is an excellent salesman and wonderful to work with. We make the drive down from Coon Rapids every spring and buy the seasons worth of chemicals and supplies and haven't had any problems until a hail storm destroyed our pool.
8 years ago (17-09-2017)
BIGGEST RIP OFF EVER. DO NOT BUY A POOL FROM THESE PEOPLE. GO ANYWHERE ELSE!!!! To start with, had to wait 2 months to get the pool installed. Thier "professional" installers tore the hell out of my yard driving around a bobcat with a busted track. Set it up 5 feet too close to an outbuilding, even tho we had where it was SUPPOSED to go staked out. Set the pump up wrong, so when we filled the pool, water poured out, causing the pump to fall and break the base. After numerous calls, where they blamed US for the damage, the installer finally came out, looked at it , blamed us again, and left. The manager finally came out, admitted it was not our fault and replaced the base. Also promised to send new hoses, which he did not do. Chemical dispenser that they said would last all season lasted a month on the lowest setting. Solar cover far too large, winter cover too small. Can't get any help when we call. If I could give 0 stars or a negative rating I would. I
8 years ago (12-09-2017)
Not real happy with the installation process made a mess all over the place. Ladder was defective and my Son fell off and hurt himself bad. Called they said the would replace steps but paid more for a different set. We waited all day for them to deliver them so could not even use the pool they said they would be here between 7-9 am it is 3:00 and no sign of them yet. Not real good customer service!!
8 years ago (31-07-2017)
Terrible condescending service. I mentioned I had a doughboy pool and the sales guy said, " I'm sorry to hear that!" I asked if they carried doughboy chemicals and he began to ramble quickly about how they carried their own signature lines of chemicals, not doughboy, but all chemicals are basically the same. He then started grilling me on PH and Alkalinity. I told him I needed spring startup chemicals, including shock and he said I was wasting my time buying chemicals if I hadn't balanced my ph yet. The lady behind the counter was trying to be nice enough to offset his rudeness, but he continued to talk over her. He either drank too much caffeine or added some other substance that keeps him wired and rambling on and on. He's one of those greasy stuck-in-the-80s guys with the slicked back hair and the thick gold necklace. Gross. Bad vibes all around from this condescending jerk. I won't bother returning.
8 years ago (03-08-2017)
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