Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 5600 South La Grange Road, La Grange, IL 60525, USA

Phone: (708) 340-7199

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State: Illinois

Zip Code: 60525

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Reviews

I typically don't recommend places online nor praise  them as well. With that said, As a long standing customer for almost 15 years, I don't trust my vehicle anywhere else except at this Firestone. All of my repairs are kept in files AND Firestone also offers an app that allows me to keep track of my repairs. 

With that saying, this location has the BEST staff that's both knowledgeable and personable. I've NEVER had a bad experience here. Their skilled mechanics under the management of Lauren, Bob and Carlos have my full trust. Keep Up The Great Work Guys!

 7 years ago (01-12-2017)

Awesome guys! They checked out my tire pressure when my monitor light came on and made sure I was safe for my drive home!! Thanks so much!

 7 years ago (12-12-2017)

Came here to get new tires originally. Said that it would be done in an hr or 2. Came in and said that it wouldnt be done till they were going to close and to come back the next day. I said no I need to have my vehicle to drive my children to school thats why I made an appointment. They agreed to have it done before they closed. Called 20 min before close same story not going to have the vehicle done that day. I complained asked to speak with a manager my car got pushed back yada yada yada so long story short mechanic had to supposibly stay late and finish then left my key in the glove box for me to pick up at my leisure after 9pm?!?! Round 2 came back months later because I had a warranty on my tires that were purchased and they had already went flat multiple times and now had a screw in the front driver side. I was not able to get same day apt. Had to set it up for the next day person on phone said it should only be a 30 to 45 minute fix and I would be in and out of there quickly. Showed up on time for appt. Then was informed it would take at least an hr if not more for a tire repair. I think it is poor management and unskilled labor as well as terrible customer service with poor edicit. Making fun of other customers while you have customers in the waiting room. Being loud and obnoxious while joking with mechanics when they all should be working. Not answering the phone with care in voice then obviously hanging up after getting into an issue with customer on the phone and exclaiming that they dont care get mad so on. Very rude and unprofessional. I will be takimg my car to the hillside location instead of the lagrange one from now on. Utterly rediculous.

 8 years ago (17-10-2017)

Go to a local body shop. This is the typical franchise store & there's always a new manager trying to push new unneeded repairs on my car. I don't come here anymore because a $65 oil change is not worth it. Check out Oil Quickly instead. 

 8 years ago (31-08-2017)

Made an appointment for 4 wheel tire install with alignment. Price was comparable to the competition but this place had better reviews than most. Was quoted 2-2.5 hours wait as they were slammed due to winter weather. Waited in the waiting room comfortably and the job was completed in 2.5 hours. Smooth and no complaints. Only ding one star for unclean bathroom. 

 8 years ago (19-12-2016)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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