Heritage Car Care Inc.

Reviews, get directions and contact details for Heritage Car Care Inc.

Address: 10940 Allen Rd, Taylor, MI 48180, USA

Phone: (313) 295-1150

Website

State: Michigan

Zip Code: 48180

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: Closed

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Reviews

Dan & Tim, the owners are the most cordial and efficient men that you might hope to meet. Their staff is extremely knowledgeable and they won’t try to “SELL” you on a service that you don’t really have to have. They give you the facts as to what their inspection of your vehicle has revealed to them. And then they explain to you what alternatives you have then and down the road. 
Great shop! I couldn’t be happier than having been referred to them by Mike and Tony at Rony’s Body Shop just down the street. And Rony’s is equally as honest and upfront with their clients too.  They have done much work for me on my 1976 Eldorado convertible. Check them out too!

 8 years ago (26-12-2017)

I took my vehicle in for a heater repair on a Sat, I was told it needed a thermostat and housing and they couldn't get the part until the following Monday. While the car was in the shop I asked that they also change the oil, I asked if the tire air pressure would be checked I was was told yes. The following Mon I paid for the repair and walked over to the lot to get into my  car and immediately noticed a scratch on the driver side by the window, I notified the office and basically it was a he said she said, I told them when I dropped off the car this wasn't there and they said it couldn't have happened, it looks at if someone in a larger vehicle opened their door and hit me, I was frustrated by the way they handled the matter and upset that they didn't do more to prevent the damage from happening and the person responsible didn't do the right thing. Two days later I received an Onstar diagnostic report from GM stating all 4 tires are 6 lbs low on air and only 30% oil life left, I took the vehicle to Belle Tire and had air put in all tires and called the office at Heritage. The lady I spoke with said they probably didn't reset it when the oil was changed, all models are different blah blah blah.... I get this, however, my car is a Chevy and not some exotic foreign car, they should have known how to reset it or at least know where to find the information. She offered up a a lot of excuses and apologized and told me to come back and they would reset it and put air in the tires, I declined, I don't trust them now.  This oil change was the most costliest, it was over $60, when I take it to the dealer I can at least get it done right and less money,  this was inexcusable. I don't plan to ever give them my business again, which is unfortunate because I would have loved for the situation to have turned out differently and support a local business but they lost my trust and business.

 8 years ago (23-12-2017)

They gave me an honest evaluation of what was wrong and what I needed to fix. I had a great experience.

 8 years ago (22-01-2018)

I wouldn't go anywhere else. Honest, budget conscious, and very reasonable pricing. Ted the owner is a stand up guy that won't recommend you do anything to your car that he wouldn't do to his. 

 8 years ago (08-09-2017)

I have been taking my vehicles here since I could drive. Dan and his team delivered a quality repair at great pricing with attention to detail that is not found at repair shops anymore. I feel comfortable sending my family there knowing that they will get a honest repair for honest money. I will continue to take all of my cars and trucks here for this type of service!

 9 years ago (16-01-2017)

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