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Firestone Complete Auto Care

  1. Citizen Involvement Committee
  2. Oregon Car Repair
  3. Oregon City Store

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1900 McLoughlin Blvd Ste 123, Oregon City, OR 97045, USA
Phone: (503) 850-7118
State: Oregon
Zip Code: 97045


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews
Service and price were amazing! One of my tire pressure sensors is busted but they still managed to get the warning light to turn off!
7 years ago (21-01-2018)
Been going there for several years and have never had a problem. Courteous and professional.
8 years ago (09-11-2017)
Today we were having a newly acquired used car evaluated. They talked directly to my granddaughter about her experience the car, what her concerns were, and then efficiently did the few items they thought needed some attention. They then added her car to the family account and provided the contact information for making her an authorized user of the account. Her first experience in an auto service center was a positive.
8 years ago (15-06-2017)
I have used this shop many times for my fleet vehicle work and maintenance. I had been fairly happy until recently... I brought my Kia in due to a noise it was making. I couldn't make out what it was but I knew it had to be coming from the front wheel or brakes. They asked for me to leave it so they can take it apart and figure out whats going on. I left it with them I get a call about an 1 1/2 hours later and said they had finished. When I got there I was really surprised that they had charged our company $200 to fix a wheel bearing that would have been covered under warranty and there was a Kia dealership literally 2 minutes down the road.. I asked why my maintenance company authorized something that would be free. Troy the service manager said he had told them its dangerous to drive and that they would have to tow it to get it to a dealer.. I knew this was bull because the dealership is literally a few blocks down the road and it was still very drive-able. I was a little irritated but my maintenance company should have contacted me before they authorized.... Anyways, I drive off and low and behold the sound is different and much worse now! I call Troy back and he tells me that they need to do an additional $850 in work in order to fix it! I was really irritated now! Not only did Troy trick us into paying for a warrantied part but now the noise is worse and is asking to to add an additional $850 to the bill! At this point I took the car over to Kia down the road for a second opinion. They basically diagnosed it a faulty bearing; The one Oregon City Firestone just put in! I then call Firestone back and tell them what Kia said. Troy gets back on the phone and proceeds to tell me that all the other work needs to be done as well in order to fix this and it will be 5 business days before they can get me in! Funny how when they did the wheel bearing the first time they were able to sell it, order the part and install it all within 2 hours! I was so mad at this point I took the Kia to Vancouver Firestone which is near our corporate office. Larry the manager at Vancouver has more experience then all of the workers at Oregon city put together. I left the car with them and they called me same day to say that it was a bad bearing install!! He then said I will have the part in ASAP and will call you once we have fixed it and that those other repairs were not necessary!!! He called the next day and the car is perfect!!! I think Firestone as a whole is a decent company but when you have shady people like Troy working for you it puts a blemish on the whole company! What a shame... Beware, Troy is a scam artist!!
8 years ago (21-08-2017)
Very please to say, despite their no return policy... they happily exchanged my chains that had a few broken links, right out of the bag.
8 years ago (13-11-2017)
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