Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 22 Dowling Village Boulevard, North Smithfield, RI 02896, USA

Phone: (401) 216-5995

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State: Rhode Island

Zip Code: 02896

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Reviews

They're polite, courteous and professional. I don't trust a lot of mechanics because i've seen them rip people off way too often, so these are the only people I trust. If there's ever been an issue or concern, they were quick to fix it. I would suggest you make an appt and have someone go with you to drop the car off rather than stay. Any work on a car, especially if it's more that a rotation, is going to take time (no matter where you go, and if it's rushed out that means they didn't do their job). Give them the respect they deserve because they offer a commendable and necessary service.

 8 years ago (22-02-2017)

Choose somewhere else to service your vehicle. You can make an appointment for whatever time but dont expect your car to be available for at least 6 hours. Ordered tires online, they installed and tried selling me tires that were much more expensive ones than I picked. literally a $200 difference. I was scheduled in twice for an inspection, the first time there were not enough technicians available, the second time they "were all out of inspection stickers". Well Firestone you've lost my business for good.

 9 years ago (13-12-2016)

I been taking my new 2007 and now my 2014 car to them  instead of the place I bought my card. I had no problem with them.

 9 years ago (09-12-2016)

I had become a regular customer here since this location was opened. I had my car returned to me about a month ago from a regular service and noticed a large scrape on the bumper the next morning (I keep my car garaged). 

After going back and speaking with Mike, the manager, and walking through his shop it seemed clear that the damage was done from the mechanic hitting the red arms of the car lift while entering. Mike agreed to pay out of pocket so insurance wouldn't be involved. I was foolish and believed him.

I was given the run around after that and to this day my car is still damaged and it's likely too late to contact insurance. Don't make the same mistake I did. Stick with a small local shop that isn't just out to make a buck.

 9 years ago (31-07-2016)

Their service is good, but make sure you are familiar with your car manufacturer maintenance schedule before you go in. They convinced me I needed the cabin filter changed 10,000 miles before the maintenance schedule recommends it. 
I unfortunately was not familiar with my car's maintenance schedule at the time and went with it.

 9 years ago (20-11-2016)

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Reviews, get directions and contact details for Firestone Complete Auto Care

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