Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 2630 5th Ave, Huntington, WV 25702, USA

Phone: (304) 521-2229

Website

State: West Virginia

City: Huntington

Zip Code: 25702

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

They have always delivered great service. Got me squared away with mandatory vehicle inspection and basic oil change.  They also found many issues requiring correction, provided sound professional guidance on necessary items to (battery, alignment, steering wheel adjustment) to fix. Handled the work as cheaply and timely as possible. Apologized for delays. Service on 3/31/2018.

 7 years ago (01-04-2018)

Went to get an exspection sticker and they failed the car for leaking shocks and wanted over $300, over $220 just for the parts, to fix both rear shocks. I paid $96 for the parts and had another mechanic replace them, the mechanic said the shocks weren't even bad and were definitely not leaking, but I had him go ahead and put new ones on. They were probably just trying to make some extra money. While we were waiting, there was maybe 6 or 7 people also coming in for an oil change and they chose to leave their cars. We heard them call 4 to 5 other people saying they couldn't give them an inspection sticker until they fixed various things "wrong" with their cars. They are scammers.

 7 years ago (26-01-2018)

Usually love this place but today not so much. Mechanic ruined my upholstery on the driver side with dirt and oil. Bald guy with glasses cleaned and scrubbed. While I appreciate him for trying, this is not what it looked like when I bought it in for an oil change. Will have to get it professionally cleaned now. Wish Bruce was here. Never any problems when he is around. I will be giving corporate a call. I shouldn't have to pay for that. Customer for 7 years.

 8 years ago (23-09-2017)

Reading some reviews on here, I am thinking people are forgetting this is not a dealership--a tire and lube place like Firestone is not someplace to go for major repairs. If you need major repairs done and cannot afford the dealership, go to a reputable mechanic who specializes in your kind of vehicle. 

Now, on to my review: they are more expensive than Wal-Mart, but better quality service, better warranty and the people are wonderful. Mark use to work at a dealership, so I know he knows about my kind of vehicle, anyway. They gave me a number of discounts and did not suggest any services I didn't need. Went in for inspection, told me at bare minimum would need two new back tires, which I expected. He gave me suggestions on other things as extra, not necessary to pass inspection or anything, but had wanted to get all the things he suggested done long before he suggested them.

Will come back here again for tires, brakes, and future inspections for sure. Will still go to dealership for everything else.

 8 years ago (12-09-2017)

Very poor customer service with long wait times. Even if you have an appointment be prepared to wait a minimum of 2 hours for anything.

 7 years ago (18-02-2018)

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Firestone Complete Auto Care

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