Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 941 Fort Crook Rd N, Bellevue, NE 68005, USA

Phone: (402) 972-8115

Website

State: Nebraska

City: Bellevue

Zip Code: 68005

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: Closed

Update Info

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Reviews

I drop my car off Wednesday evening. The older gentleman working the counter was very rude and tried to get me to leave. I’m from North Carolina and working in Nebraska for the next few months. I really needed a oil change, my exhaust leak fixed, and all my fluids checked because the weather has been brutal lately. He tells me they don’t have the mechanics on staff the fix exhaust and he can get my oil changed but it will take 2 days their extremely busy. So I left my car for the oil change. I saw a line on the contact form to skip the inspection of all fluids and general parts. I did not check or sign my friend was there as a witness. Your keeping my car for two days why would that make sense. 

I receive call Wednesday not Thursday that my car was ready. I thought great I guess they were not to busy today. I go to pick it up and Dale is behind the counter. He was the most rude and unhelpful person I have ever encounter in customer service. First he gives me keys and paper about oil change. I asked about other fluids or suggested maintenance he said no idea you refused that service. I told him I did not refuse it why would I do that. He said to late now and ask me for payment. I paid him and my friend that needed work done behind me in line both left. 

When I got in my car I found their trash on my seat and floor so I took that back inside he didn’t even apologize.

DO NOT GO TO FIRESTONE IN BELLEVUE, NEBRASKA. THEY ARE RUDE, UNPROFESSIONAL, AND ALL AROUND DO A CRAPPY JOB. WORST CUSTOMER SERVICE EXPERIENCE I  HAVE EVER HAD.

 7 years ago (03-01-2018)

Excellent customer service, quick, easy, reliable - they’ve called me hours if not a day before if things need to be changed, always upfront and honest, never pressuring as a ‘salesman’. Got a flat tire on Friday, was in on Saturday as 4PM CST to get replaced. That fast. 5/5

 7 years ago (17-12-2017)

Customer service was amazing on the phone and in-store! I had been having issues with my vehicle over the past few days and it has been causing many headaches and the cost was adding up. However, when entering the store, Jorge gave a warm welcome and I was able to take my mind off of the car. He went above and beyond and ensured that I had my car fixed and were happy with their service. Additionally, he gave more pointers with the vehicle and let me know that we could call him with any additional questions. Keep in mind that I came in late, but he still had a parts store bring the proper battery to ensure I had a reliable car when I left.
Thanks Jorge!

 7 years ago (22-08-2017)

Went in because my TPMS light has been on and off interminttenly and the rep let me know that because it wasn't currently on his check wouldn't do anything. Saved me $20 and was kind enough to change out my license plates before I left.

 7 years ago (28-02-2018)

Saturday night, I got a nail in one of my tires. After a quick research, I found that the only place open on Sundays was Firestone. So I headed over there the next day to get the tire patched. It was extremely quick service and the guy at the front desk was very friendly. In and out in under 30 minutes with the nail removed, and tire patched. Went to pay and the card reader wasn't working for some reason, so the guy waived my $20 fee so that I wouldn't have to wait hours for the IT guys to come and fix it. Extremely pleased with the service and will definitely go back in the future if ever need be. 

 8 years ago (07-05-2017)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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