Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 231 E Burlington St, Iowa City, IA 52240, USA

Phone: (319) 333-7729

Website

State: Iowa

City: Iowa City

Zip Code: 52240

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info

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Reviews

I had just dropped my son off at the University of Iowa so he could continue his athletic training after a wonderful Christmas visit.   After starting the car at his dorm, I noticed the low-tire light was ON and there it was, the nearly-flat front right tire.   I hobbled the car along to the nearest gas station to fill up the tire.  After I was satisfied, I started driving and didn't get two blocks before the light came on.  I returned to the gas station and asked if there was a nearby tire-repair shop and they referred me to this Firestone.   I was immediately greeted and asked how they could help.  I explained the circumstances and was given a simply "no problem" quote of $30 to assess and repair the tire no matter what kind of repair it was.  I was skeptical of the price, but with 5 hours drive home ahead of me, was willing to take the gamble.   Not only did Firestone repair the flat (faulty valve stem) for the quoted $30, they also tested my battery and did a "once over" of the car to make sure all the critical components were intact.   I was in and out in about an hour and all for $30.   Thanks to this location, I made it home safe to the -5 bliss of Minnesota.  Thanks to the staff for their service!

 8 years ago (28-12-2017)

Long story short AVOID this Firestone at all costs!! They take advantage of anybody they can by saying you need more repairs than you actually do after just going in for something as small as an oil change. I always get a 2nd, sometimes 3rd opinion and they say they see no problem. At my latest visit, my car was starting perfectly fine (wasn’t even hesitating or sounding like it didn’t want to start) before taking it in to replace the tires and get an oil change and then all of the sudden it won’t start due to the battery leaking??? Just seems very odd to me! He wasn’t concerned at all and on top of that they never tell me about coupons unless I bring them up...

 8 years ago (16-11-2017)

These guys are straight shooters. I've never been overcharged or had work done that they didn't get permission from me to do.

 8 years ago (23-12-2017)

I got an oil change and had them do the free inspection and they just totally lied about doing it. They gave me the form that shows what air pressure was in my tires and the state of my break pads and everything, and when I checked the tires myself they were completely off.  My coolant was empty, I have a HUUUGE power steering fluid leak, and haven't changed the air filter or had the tires rotated in some time, but the only maintenance they suggested was to change the lightbulb over my back license plate. I could be in danger in my vehicle and they could send me right out of the shop driving it. Terrible auto-shop to have in a college town, where students are easy to take advantage of.

 8 years ago (23-07-2017)

I go to Firestone in my hometown in Minnesota and they are excellent, so I figured the Firestone here would also take care in who they hire as their employees, but they do not. The people at this Firestone can't even diagnose starter or electrical issues. And, they will charge you over $100 to look at your car when there is no hope of them ever finding a solution. I took my car to a 16 year old who just had a hobby with cars and he found the problem in twenty minutes that these guys couldn't find in four months. Never ever take a car here. It's worth spending the money at a dealership or  honestly anywhere else.

 8 years ago (17-05-2017)

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Firestone Complete Auto Care

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