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Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1492 Annapolis Rd 94, Odenton, MD 21113, USA
Phone: (410) 305-7563
State: Maryland
Zip Code: 21113


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Reviews
Good overall prices, but be aware they only install parts that they sell you (no bringing your own). They ended up charging me more than they quoted me to replace break pads. The work was done in a reasonable amount of time.
8 years ago (27-10-2017)
Definitely the best customer service I've ever had. Very military friendly. Very professional and extremely helpful. They go above and beyond to make sure the cost is as low as possible. Definitely a loyal customer now!
8 years ago (18-10-2017)
Got tired awhile back that went pretty well. Went in to make an appointment about possible bad bearings. First thing he says is there is a "sound diagnostic fee". Anytime I hear the word diagnostic fee, I think i am being treated less than honestly. Would be nice if I could find a basic schedule of pricing for different repairs, also.
8 years ago (29-08-2017)
Called to get an appointment to replace a tire under warranty was told that a manager had to take care of this and would call back this afternoon I was assured it would be this afternoon! No call received when I called to check I was told the person I spoke to and the manager had left and there was no documentation of my call. On to another dealer.
8 years ago (14-09-2017)
My parents went here for years, when my father passed & my mother had 2 get auto repairs there they constantly ripped my mother off. They diagnosed her car as having one issue & charged her a high price for the repair. When my mother picked her car up they caused other problems in the car & she had 2 take it back a few days later. They are unprofessional & over charge. DO NOT TAKE YOUR CAR HERE!!!!!!
8 years ago (08-09-2017)
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