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First Choice Home Medical Equipment

  1. Delaware
  2. New Castle Health

Reviews, get directions and contact details for First Choice Home Medical Equipment

First Choice Home Medical Equipment
Address: 259 Quigley Blvd # 1, New Castle, DE 19720, USA
Phone: (302) 323-8700
State: Delaware
City: New Castle
Zip Code: 19720


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Most screwed up outfit i have ever seen. I was due CPAP supplies last January. They misplsced my order and i called and they said ooops, lost the order. They apologized with a giggle and said they would get it out to me. Another month went by and no supplies. I called and again the said there was a mix up and woud get my supplies out immediately. 2 weeks went by and i called again. I was told they were mailed. Another 2 weeks go by. I am sent a UPS tracking number. It was just sent out so they lied. It turned out they got the address wrong and it went to the USPS. i went to the post office and it was returned to the shipper. I have emailed them twice with no response and i just emailed a 3rd time today. My insurance has already paid the bill. If i get CPAP supplies now it will be out of my pocket. This is on top of the $204 my insurane says i owe Care First.
7 years ago (25-03-2018)
Twice in a row have sent the *same* wrong CPAP mask. Though I gave them UPC #, Mfg Part #, etc. Adding insult, rying to get through to a person, is a horror, you usually have a machine saying leave a voice-mail. Look at the reviews, 15 of 21 (71%) are 1-STAR --> Go elsewhere.
7 years ago (29-03-2018)
My problem was solved very professionally by Michael Melroy this morning. He saved me from discontinuing the use of the CPap, and made my breathing much more comfortable with its use.
8 years ago (25-08-2017)
This is the worst company..that I have ever dealt with..no one there knows anything...they sat up things wrong in the system..I am going through he'll just trying to get a bed picked up after my dad has passed away.. I have never seen nothing like this in my life.. If you can do not use this company.. Very unprofessional
8 years ago (28-08-2017)
This company is absolutely awful. Unable to get out of the contract I believe is the reason why they treat customers so bad. 5 yr contract with Medicare and First Choice. Rude and I would never recommend First Choice
8 years ago (06-11-2017)
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