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Reviews, get directions and contact details for Quest Diagnostics New Castle

Quest Diagnostics New Castle
Address: 525 E Basin Rd, New Castle, DE 19720, USA
Phone: (302) 322-4651
State: Delaware
City: New Castle
Zip Code: 19720


Opening Hours

Monday: 7:00 – 11:00 AM, 12:00 – 4:00 PM
Tuesday: 7:00 – 11:00 AM, 12:00 – 4:00 PM
Wednesday: 7:00 – 11:00 AM, 12:00 – 4:00 PM
Thursday: 7:00 – 11:00 AM, 12:00 – 4:00 PM
Friday: 7:00 – 11:00 AM, 12:00 – 4:00 PM
Saturday: 8:00 – 11:00 AM
Sunday: Closed


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Reviews
Technician didn't know what they were doing and had to stick me multiple times. I explained I had chemo and my veins are bad and to just use a surface vein using a small needle and the technician told me that was nonsense and proceeded to stick me so hard that blood pooled on my arm. When she yanked the needle out in frustration blood gushed out and even applying pressure the blood continued to pool out after a good 2-3 minutes. I was terrified and should have walked out then and there but I guess I was hoping it would just be over soon and stuck around. The next attempt she was successful but at great personal pain and suffering to myself. I'm never ever going here again. Also, she kept stating to me "this isn't LabCorp!" I'm thinking I'll start going there..she made it hard not to want to.
7 years ago (05-05-2018)
Wish I had read the reviews before coming to this location. I can't believe how slow this office is.
7 years ago (13-03-2018)
Had an appt for 715. Arrived at 710. At 713, another patient was called, finally at 720. They called me to the desk. If I am early, shouldn't my time be respected?
8 years ago (04-10-2017)
love this place. Never have waited no more than 20 minutes..The people are very nice and friendly
9 years ago (20-01-2017)
Was waiting 30 minutes but for this price not bad
10 years ago (08-02-2016)
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