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Reviews, get directions and contact details for First Convenience Bank

First Convenience Bank
Address: 15220 Montfort Drive, Dallas, TX 75248, USA
Phone: (972) 934-9307
State: Texas
Zip Code: 75248


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Reviews
Went to bank this a.m. with my husband. Glory Mamuya was the teller that assisted us. Already she was multitasking. However, kept us as the priority! We thought the log in issue was satisfied so we left happy and went on to do some shopping. Throught we also were trying to log in, but were unsuccessful. When we returned it was only Glory working it seemed. Again though on a call. Glory assisted us with expediency. She went above and beyond to ensure we woulx notbleavs before satisfying our request. I am very pleased today with Ms. Mamuya's exceptional customer service. Tarrence & Mrs Parker
8 years ago (12-08-2017)
Horrible customer service with the asst manager. Every time I have to wait in line for a teller because they are always walking around talking with other employees. It's like an open night club with music blaring...At a bank... Very Unprofessional
8 years ago (07-06-2017)
I will not be using this branch any more. I've been with 1st National Bank of Texas for over 10 years now, and this is by far the worst branch I've ever used. For one, they NEVER check my id when I withdraw money. Never have in the multiple withdrawals I've done in the past two months. They turned me away when I arrived at 6:06pm, because now they close at 6pm instead of 7pm. They were open till 7pm at least a month ago. So much for "Convenience" with this branch.
10 years ago (05-10-2015)
Perfect place for me with friendly and luvly staff
9 years ago (16-11-2016)
This bank is one of the best I have ever dealt with, of course if you overdraft your account you will have fees as any other bank, however for me the convenience of 7 days a weeks is a great plus and being able to walk into the grocery store and bank all at the same time helps me tons as well as the loans they offer, I have been able to build my credit with the smart cash loan, If you're looking for convenience and get loans and rates this is the bank.
10 years ago (09-01-2016)
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