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Reviews, get directions and contact details for Fitzgerald Chevrolet Frederick

Fitzgerald Chevrolet Frederick
Address: 114 Baughmans Ln, Frederick, MD 21702, USA
Phone: (301) 563-9939
State: Maryland
City: Frederick
Zip Code: 21702


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: Closed

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Reviews
I had previously written a review based on what I characterized by many words, none of them good. Since that time, I've been back to Fitzgerald twice. The people in the service department have vastly improved. From the moment I drove in, I was treated like a valued and knowledgeable client. My Service Writer, Tom, provided me with reasonable estimates as to time and suggested I take a free loaner car, which I did. Tom updated me throughout the day and my car was repaired on time. I am always willing to give a place a second and sometimes a third chance, which I did here, and I am thankful I did. Great place due to their professionalism, high quality people, and goal of making it great for everyone. Thanks!
7 years ago (04-04-2018)
Very helpful staff. Purchased my second new car from Fitz and I am very pleased with the sales and finance departments. Service department leaves something to be desired but they make up for it with a pleasant team and friendly atmosphere that is uncommon in car dealerships. There is a children's play area and a seating area for waiting. Coffee tea and hot cocoa is available for customers. Service is quick and efficient. I highly recommend.
7 years ago (02-01-2018)
I just moved (drove cross-country) from California 2 1/2 weeks ago and was worried about having my princess a.k.a Desert Beast (2016 w/ 10in Lift Kit Chevy Silverado) serviced. I have never been this impressed with a service department ever! They changed my oil and rotated my tires! I still need my filters changed due to the long trip, but I’ve made an appointment on my PayDay! They even offered to take me home in which the driver (Devin) was very helpful in giving me a tour of Frederick while driving me home until the Desert Beast was finished!!! It was done in 20 minutes! Wow! I will make them, “My Go To Service Department” for any services needed! Thanks Guys/Gals! And a Big Thank You for the customer service department who made me the appointment and to the Fun and Professional Service Members! Your Team is AWESOME!!!
7 years ago (15-03-2018)
My dealer Mitch was very helpful. I knew I wanted to get a new car as my old one was just falling apart. Mitch helped me get into a 2018 Chevy Cruze. He was determined to get me financed even after I was declined for a loan for a used car. And this was when they were closing for the night. My engine locked up on my old car at the dealership that night. Mitch and his team stayed with me and helped me understand the process and understand the features of my car. He checks up on me from time to time to see how things are going.
7 years ago (09-01-2018)
The Service Manager Is very courteous and professional. He was able to fit me in for the needed service to my Malibu on short notice. The service that was performed was excellent and done right. I highly recommend the Fitzgerald Chevrolet Service in Frederick for anyone who wants quality service at a fair price.
8 years ago (04-12-2017)
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