Five Guys

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Address: 1785 Military Rd, Niagara Falls, NY 14304, USA

Phone: (716) 297-7500

Website

State: New York

City: Niagara Falls

Zip Code: 14304

Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 10:00 PM

Update Info

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Reviews

The female "manager" working the evening of 4/7/18 has a lot to learn about customer service and people skills. When your employees are paying more attention to goofing off with each other rather than getting orders correct, please don't get attitude with your customers when they approach you (twice!) after said errors are discovered. That type of demeanor is completely unprofessional and unbecoming.

 7 years ago (07-04-2018)

I almost forget that this location exists, if it wasn't for my craving of a really good burger and someone reminding me about this place, I would have just passed by it without second thought. I'm glad I didn't! 

I ordered a Salted Caramel Milkshake, which was the most delicious milkshake I've ever had. It has a thickness to it, but not so much that you suck your brain out before you get any. You taste the salt after the caramel, has a creamy taste to it, light on the stomach. 

I decided to order a Bacon Cheeseburger which is on the expensive side, but totally worth it. I'm plain jane with my condiments and just had them add mustard to it. The burger was hearty, very filling. I received two beef patty's, melted cheese between both of them and crispy bacon piled on top. Definitely not a regular burger joint, prices are a little high. 
I had also ordered a Regular Fry, which confused me when I got it. I had not only received a regular fry, but also a handful of fries on the bottom of my bag and a handful underneath the napkins that were on top of my burger. I wasn't sure if that's the normal, or if the guy was just being generous. Definitely was way more than I expected or wanted, they went to waste.

The staff were very friendly, attentive, and helpful considering this was only my second time here, my first visit was well over year and a half ago.

 7 years ago (29-11-2017)

Love Five guys! DELICIOUS! 
And no matter what size you order, you're leaving with a whole bag of fries. 
My only complaint is they close too early.

 7 years ago (28-02-2018)

As soon as you walk in you know your going to eat well, leave full... Even if your vegetarian. Their vegetarian sandwich is really great!

 7 years ago (25-03-2018)

Must be a bad night... I know it's Saturday, but they aren't busy. Server taking order was rude. If you don't like your job quit. Someone else might want it. Went to get napkins and a container for ketchup, got another attitude from a different employee. Watched my burgers sit there for a good 20 mins before I got them. They did taste great, but they must be cutting back on the size of the parties and amount of fries. 2 burgers and fries from here is not worth $26 when they are the size of McDonald's... disappointed.

 7 years ago (03-02-2018)

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