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Reviews, get directions and contact details for Five Guys

Five Guys
Address: 3400 Nm 528 NW Ste A102 , Albuquerque 87114, NM, US
Phone: (505) 899-0850
State: NM
City: Albuquerque
Zip Code: 87114


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00


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Reviews
Five Guys is great. I love their french fries! The fries are especially good when dipped in malt vinegar and ketchup. They do a good job with the burger without a bun. My only "complaint" is that it's so expensive. It was $100 for 4 people. Granted we all got a shake with or meal... and the shake was really good. overall the quality is great and the staff was very helpful and friendly. If you like this review please click "like"... it helps my feelings.
Five guys burgers always hit the spot. Not only was the burger and fries fresh, juicy, and perfectly seasoned, the staff were also very friendly. They also do a great job sanitizing and cleaning the tables between customers.
My first visit: not cheap, totally worth it! Burgers- unless it says Little in front, it is a double patty; fresh meat; all the free veggies and condiments that you want note that buns have sesame seeds; also available as a lettuce wrap or just bunless in an aluminum container Fries- long, potato slices, lightly salted and just that hint of brown that some of us prefer in our fries; they "topper" their fries into a paper cups but still give you everything that spills over the cup; a regular serving readily feeds two people Also- free peanuts to crack and eat at your table awesome for those without allergies Try the peanut butter shake Kudos- everything is cooked on an open grill that you can watch personally and they are willing to remake anything that is even a little bit messed up
We really like the Burger taste, quality, and toppings available at 5 Guys .... However, with our visit tonight 9/29/22 we were disappointed to see that they have had a significant price increase! $7.79 Little Hamburger used to be about $5.79. That's over 30% increase! Regular Hamburger was about $8.29 ... Now $10.19. About 25% increase. Regular Fries @ $6.19. Ouch! My wife and I enjoyed our meal in spite of the "price shock" but this will certainly temper our interest in returning any time soon. I tend to be pretty generous with tipping but not today. Too bad they felt that they needed to abruptly raise their prices so high.
Ask for a tip before eating or even seeing what you're paying for. What are we tipping for! Food served in a paper sack at the counter. Self-service. Hot dogs were cut open and laid on top of cheese. Who eats hot dogs that way! French fries were dumped in the paper bag.Food: 1/5
The quality of the food at this location is not great. Also, I have a strong suspicion some of the hourly staff hand signal to the line cooks to indicate whether or not you've left a tip. Although even when you do tip the burgers aren't up to the usual 5 Guys standard.
The dining area was a complete mess. Peanut shells laying on some table tops, on the floor, used napkins, filthy tables, the drink area and straw/lid area also needed cleaned. Meanwhile the young workers were standing around with arms folded and leaning against the counters talking, when they could've been out sweeping and wiping down the tables and chairs. I watched a couple come in, order, and walked around looking for the cleanest spot to sit and then approach one of the staff asking for the table to be wiped and the kid didn't know a what to do and shrugged his shoulders. The man went into the restroom, put soap on a wet paper towel and wiped down one of the tables and then let his wife sit down. There really is no excuse for this and I won't be returning to this location to dine in. Food was just ok. Our fries were cooked too long they were dark in color and crunchy and dry and they charged us for a chocolate shake but forgot to include when we picked up our order at the counter, at the end of our meal we did approach the counter and asked for our chocolate shake which they made right away.
I have celiac disease, and this is one of three places I trust to eat in Albuquerque as of this moment. They take allergies very carefully and I haven’t gotten sick my 3 times eating here. Thank you Five Guys!!!
This is the first time I have not been fully impressed by a Five Guys in 4 different states. The food tasted ok but the bun was very dry. The burger was bit hot when I got it and the cheese never melted. The fries seemed old. I’m sure I must have just caught them on a bad day cause I love 5 Guys. It was like the burger just never got enough heat and it didn’t release it in the foil to melt the cheese and steam the bun.
**gluten free option is no bun, burger either in lettuce wrap or a bowl** The staff is always great here. Burgers are made when you order so you know they haven't been sitting around under a heat lamp for hours lol The topping options are one of the best parts of going to Five Guys. Whatever mood strikes on that day, there are options available. From the basics: lettuce, tomato, ketchup, onion; to plenty more great choices: grilled onions, grilled mushrooms, jalapenos, hot sauce, the list goes on, these are some of my favorites. And THE FRIES. They are fresh cut which are also a favorite of mine, fried when ordered, and such a large portion. We don't often get milkshakes but they have those as well. Parking: Restaurant is in a small plaza so there is ample parking available. Dietary restrictions: Not the best for a gluten free diet but they do have the option to serve in lettuce wrap or bowl.
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