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Reviews, get directions and contact details for FlatRate Moving

Address: 3656 Enterprise Ave, Hayward, CA 94545, USA
Phone: (510) 444-6683
State: California
Zip Code: 94545


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Reviews
Moving Disaster! This mover broke my granite table, several vases and scratched my old antique furniture which is irreplaceable! To make things worse it took them almost 21 days to deliver my belongings after my pick up in Dallas. Ridiculous since I only had 2 rooms of furniture!! Later I found out my items were unloaded and stored in 2 different storage units until they made the final trip to Florida! Lots of chances for things to get broken or come up missing! Customer service did nothing for me when I explained several of my items were broken. The sales guy actually tried to bill me an extra $500.00 more after I forgot to mention a vase and 2 computer stands...seriously!!?? The manager told me its a wash since my items were broke and I was unaware of the 21 day delivery!! Terrible company! Negative customer service and misleading sales department. Do not trust this company with your valuables!
8 years ago (16-03-2017)
very jealous of the good customer service others speak of... The movers broke the elevator in my building. They were hard workers, apologetic and it was an accident but customer service and the claims process has been HORRENDOUS. They acknowledge the movers broke the elevator but refuse to budge on covering the mechanics bill to fix it. These guys seem to be good if you get the elusive "perfect" move. Otherwise you're screwed. Would recommend you look elsewhere.
9 years ago (16-01-2017)
Absolutely easy move for our Corporate Headquarters and offering storage that we needed badly . Thank you for being flexible, honest, clean, professional, accurate and living up to your name.
9 years ago (30-03-2016)
Flat rate moving is absolutely amazing. I've used them twice (my move from Orange County to San Francisco and then most recently my move from San Francisco to Los Angeles). The customer service is amazing and they're really awesome during the entiring moving process. I lived on a particularly tough moving spot in San Francisco because there are one way streets and the cable cars right outside my door, but FlatRate Moving made it work. They were able to pack and load up the truck with all my stuff within 40 minutes (which is impressive considering the circumstances of not being able to park in one spot for more than a few minutes). I'm extremely impressed with FlatRate Moving and would recommend them to anyone I know. They do a very thorough inventory check when they pick up your stuff and deliver. Their pricing is reasonable and even though it's still not exactly the cheapest thing in the world to hire movers, this is 100% worth it. Time is money and FlatRate Moving is extremely efficient. Definitely go with these guys if you're going to hire movers!
10 years ago (01-12-2015)
I moved with FlatRate and all my friends recommended them. Sadly, when my stuff was delivered almost everything was broken. It took them months to resolve the claim and I received less than $300 to compensate me for all the damages. One piece of furniture was being held together by packing tape. it was an awful experience. if you use them, make sure you get insurance because if you don't they will never reimburse you for the damages. They send you whatever they determine is the value of your loss and then won't return your calls.
11 years ago (06-04-2015)
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