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Reviews, get directions and contact details for FlatRate Moving

About

FlatRate introduced a new concept to moving by offering customers an all-inclusive, guaranteed price. We Take Moving Seriously, So You Don't Have To™.

Story

Founded in 1991, FlatRate introduced a totally new concept to moving by offering customers an all-inclusive, guaranteed, one-price move, with no surprise costs.

FlatRate currently operates in nine locations worldwide and can handle local, long distance, and international moving as well as provide storage solutions to customers.

Address: 555 W 25th St, New York, NY 10001, USA
Phone: (212) 988-9292
moc.etartalf@ecivresremotsuc
State: New York
City: New York
Zip Code: 10001


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
They were fantastic. They moved an entire large one bedroom from Harlem to Weehawken in less than 3.5 hours, were very respectful, broke nothing, had no hidden fees... I have moved about a dozen times in the past several years. Twice with official movers. They were the best of the three. I would use them again and recommend them to my friends. I had no issue with broken furniture, so I can’t comment on the customer support side of things that other reviews have mentioned. But as far as the actual move was concerned, it was really the best you can ask for, at a competitive price.
7 years ago (11-03-2018)
Michael and Alex are amazing. They moved all the contents from my storage unit to my new condo in just over 3 hours. They were very polite, fast and very efficient on how they packed the truck, using every inch of space possible. There were no scratches on our furniture and they were very careful with our walls and flooring. Thanks guys for a great job! Awesome moving service I definitely recommend.
7 years ago (15-02-2018)
If you need to move you should call these guys first. They were on time, super efficient, reasonable, polite movers. I have used many different movers and these guys were by far the best. They were uniformed so I knew who they were coming to the house. I had a 4 bedroom house and they loaded it up in about 1.5 hours. They handled everything with care. Awesome moving service!
7 years ago (15-02-2018)
This company is the worst at customer service. I moved back in October of 2017. During my move an antique art deco mirror was broken by them. They agreed that it was entirely their fault. Here's where the BS starts. They ask me to submit pictures of the mirror, broken and previous to being broken. Also, they wanted comps for the claim. I submitted all of their requested documentation as well. Within the time frame requested. They made a decision that my mirror was worth only $252 and that a check would be sent. This was back in December 2017. I have yet to receive that. Additionally, I filed an appeal because the mirror was clearly worth more. I have to date, left over a dozen messages to resolve this. I've also spoken to no less than 5 people, still have not received the initial check, nor a response to my appeal. Its now 5 months later and still nothing. Flat Rate, you guys are horrible. I WISH I could give ZERO stars. Don't use this company!!!!!
7 years ago (08-03-2018)
Pablo, Henry and Mohammed moved me and my husband on Wednesday 1.24. They were excellent communicators, professional, efficient and showed great care for our entire move. They made what could have been a tough day very successful and easy. Thank you to each of them for tremendous service and the consideration and care you all put into moving our home. ML
7 years ago (26-01-2018)
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