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Friendly Ford

  1. Nevada
  2. Nevada Car Dealer

Reviews, get directions and contact details for Friendly Ford

About

Automobile Dealers - New Cars
Tire Shop
Car Dealer
Used Car Dealer
Automobile Repair & Service
Body Shops

Story

FACT: Friendly Ford is the only 18-time winner of the prestigious President's Award in the state of Nevada. Each year, Ford Motor Company honors a select group of Ford dealers who have demonstrated exceptional achievement in customer satisfaction. The President's Award, Ford Motor Company's highest honor, inspires dealers to strive for excellence and improve the overall ownership experience for their customers. The recipients are truly the finest in the automotive industry.

Address: 660 N Decatur Blvd, Downtown, NV 89107, USA
Phone: (800) 928-7190
State: Nevada
City: Downtown
Zip Code: 89107


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: Closed

Update Info
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Reviews
My service adviser Joe was one of the best I have ever worked with. I have owned and had Fords serviced at dealerships throughout the western U.S. for the past 20+ years and Friendly Ford has a true ambassador for the brand in Joe. Excellent, timely, and very clear communication, and follow through on every promise that was made. Even an additional discount at the end of the process!! Joe did all of the legwork with the company I have an extended warranty with and the process painless. People like Joe and the rest of the folks at Friendly Ford are exactly why we currently are, and always will be, a 100% ford family!! Thank you
7 years ago (11-02-2018)
The first time I went there a few months ago we had really good & fast service on a very busy day. We were even greeted promptly. The most recent time we noticed a lot of employees standing around and we stood there by our car not knowing who to talk to about our appointment. Finally someone said hello. We just wanted a simple oil change, but they gave us the works for about $15 or $20 more with a tire rotation, but we already get those for free at Costco and hadn't asked for it. My husband complained to the mechanic at the payment counter. It didn't help that our car had been ready for a while and they failed to tell us. The woman in charge of collecting our payment was nice enough to charge us only for the regular oil change price. That was nice, especially since everything in Las Vegas seems to so much more expensive than others places we've lived when it comes to auto maintenance.
7 years ago (12-03-2018)
Thank you George in the Service Department! Got my oil changed quick and he made the process so easy! Best dealership in town. Thank you Friendly Ford for always being so great.
7 years ago (26-02-2018)
Outstanding ,Paul Deems is so in tune with our needs and I will not go any where else for services and sales of new vehicles. We own 4 Ford's. Love Paul D and Gregg H. Thank
7 years ago (02-02-2018)
Joe/Steve We’d like to express our sincerest appreciation for the outstanding professional sales service you have both given Deb and me with all our numerous car and truck purchases from Friendly Ford throughout the years. Joe, I cannot help but to reflect back and think how easy each vehicle purchase has been because of all the special qualities that you possess - honesty, professionalism, attention-to-detail, vehicle knowledge, and exceptional customer service. You go above and beyond to ensure every purchase Deb and I have ever made through you is a pleasurable and enjoyable experience. It is because of you and your hard work that I am driving my dream truck today! Thank you Thank you Thank you! Steve, another awesome truck purchase and of course another great experience! This time, the purchase of my F350 King Ranch dream truck was made possible because of you working your wonderful magic. The high level of professionalism and service you always provide Deb and me is off the charts! This speaks well of your Integrity and honesty, and Friendly Ford’s outstanding reputation that you and your team of professionals help create every day. As always, you have both our customer loyalty and trust. One last final note; Deb is enjoying her Shelby GT350 and of course you know I absolutely love my King Ranch. Thanks again to both of you being our trusted car/truck advisors, assessing our needs accurately, exceeding our expectations, and always delivering 100% on your promises. In case anyone ever asks the question: “Where will Deb and Dutch go for their next awesome vehicle purchase?” Our answer will always be “Friendly Ford!” Most sincerely, The Systermann's and Yogi
7 years ago (12-12-2017)
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