Fun City

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Address: 455 Prospect Village Dr, Box 483, Estes Park, CO 80517, USA

Phone: (970) 586-2828

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State: Colorado

Zip Code: 80517

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Reviews

Had a wonderful time at this family friendly place.  Staff went above and beyond their job responsibilities to make our son with a disability felt welcomed and made sure he had fun.  Gave him extra time to get into the go-carts and bumper boats, helped him on the slide encouraging him and cheering him on. The owner Greg checked in with us while we were on the putt-putt course to see if we needed anything since it was a windy day.  Bathrooms were clean and you could tell they really take care of the rides and course to make sure their customers have a great time.  We will be back to create more special forever memories.

 8 years ago (14-08-2017)

I will never attend this place again! We got two passes for the go karts. My nieces are under 10 years old and they couldn't reach the pedals to ride on their own so we purchased the go karts for passenger. We get in line and hand our passes to the employee, in a rude way he hands back my card and says you cannot use the passenger go karts, he said those are for special need kids. Tells me go find something else to ride there's nothing I can do, you cannot ride these, and walked away. If that was the case that was absolutely fine if those are for special needs kids. It was just the way he handled it was extremely rude. So I went in and asked the lady behind the counter she was extremely nice and apologized for it and said no that is not the case I will get my manager. You can drive your nieces as long as they are 10 years or younger which they are. She kept apologizing for that other kid that was rude. So the owner Gary comes out walks up to us and says what's up, what do you need? I couldn't believe the owner talks to his customers like that, just from him talking shows how he don't care how his employees treat his customers. I explained the situation to Gary and he said so what do you want me to do about it? Tells us we are going to have to deal with it and walks away. I was just so amazed that the owner was talking like this. This explains why his Park was completely dead. Maybe Gary needs to reevaluate himself on how he treats his customers and maybe he will have a packed park. I will never take or spend one penny at this pathetic most rude place ever again! Gary also kept saying if a kid can't drive there special needs. Gary needs to go back and look up what special needs means, clearly does not know the difference from a kid that is not of age yet and cannot reach the pedals yet from special needs.

 8 years ago (18-06-2017)

We came with a group and everyone had a great time! Favorite activities were the water balls, the slide, and the go karts.My daughter lost her card which had about $30 left on it and the man at the ticket counter was kind enough to give her a new one. So impressed with the customer service! We will definitely return the next time we're in Estes!

 8 years ago (18-08-2017)

New owners have raised prices while disregarding safety.  Same story, different town as new owner (Greg Davis) is currently involved in a lawsuit in Telluride where safety was sacrificed and people were injured. Meanwhile money was made while adding a carney element to the town.  Now that same operation has taken over Fun Trax/City with the same business plan.

 8 years ago (28-11-2017)

We took the family here and it was a blast!  There were 15 of us and everyone that worked there was so friendly.  I guess it is under new management and you could tell as they went above and beyond. We will definitely come back the next time we are here.  Colorado is so beautiful!!!

 8 years ago (24-06-2017)

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