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Gervais Electronics

  1. Industrial Park
  2. Ontario Electronics Store

Reviews, get directions and contact details for Gervais Electronics

Gervais Electronics

About

Gervais Electronics is a family business that has been operating in our nation’s capital for over 60 years!

Address: 716 Industrial Ave #1, Ottawa, ON K1G 0Y9, Canada
Phone: (613) 738-3101
State: Ontario
City: Ottawa
Zip Code: K1G 0Y9


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Update Info
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Reviews
Great service, they were able to help me fix a very unorthodox power unit (Wall to 3.5mm). The service was fast and the people there were extremely helpful.
7 years ago (27-01-2018)
Worst experience at this place. They were very helpful until they sold me parts that don’t fit my PCB board. Then it all went downhill. I went back in asking for an exchange at which point the salesperson points me towards his sign which says no refunds or exchanges. I can see why with electronics but these are PCB board mounts that are completely useless to me as they do not fit my board for my project. As such I asked if I could exchange these mounts for banana plugs and pay the difference he would not allow this even though the board mounts are useless to me. I left the PCB mounts at the counter as it was not about the money just rather respecting your customers. Will never recommend this place. Would recommend ActiveTech electronics also located in Ottawa.
8 years ago (18-10-2017)
The staff here have always been super helpful and polite. Keeping the store stocked seems to be an issue however. Often times when walking in, it seems as though half of the hangers that hold stock in the store are empty waiting for restocking. More times than not, I've come by for a common value potentiometer, or some other common component I need in a pinch, but the hanger is empty, and I'm advised it would be at least a few weeks before more stock came in or to order one. I think this store would definitely see value in a proactive inventory ordering approach, so they aren't regularly out of so many items.
8 years ago (12-07-2017)
I needed to pickup a few things for my course at La Cité and the guy that was at the counter was very helpful! I asked him for advice on what I should pickup and for different products and he showed me a few options and instructed me on what they did a little bit. I ended up just getting antistatic bracelets but I now know more than my classmates! Also a big plus is that it's a local family business.
8 years ago (18-10-2017)
purchased a small briefcase, then realised it was too small, went back with my invoice same day for a refund, they refused, they said we cannot take it back, it was brand new, never used. being shopping there for at least 10 years. never went back. they lost a me as a regular customer for 23.99. poor customer service,
8 years ago (23-11-2017)
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