Goldmine's 9 West Jewelers

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About

New England's CUSTOM & Estate jeweler!!!

Address: 429 Worcester Rd, Framingham, MA 01701, USA

Phone: (508) 872-0082

Website

moc.srelewej-enimdlog@tsew9

State: Massachusetts

Zip Code: 01701

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Reviews

My son a US Marine and I went in looking for a ring for his girlfriend and the customer service was terrible. The thing behind the counter laughed at the picture of the ring my son had and asked what kind of a teacher his girlfriend was her words does she play with play dough ! No respect given to someone who fights for her freedom. Driving by don't stop keep going !!

 8 years ago (21-10-2017)

GREAT PLACE  FOR JEWELRY  BEEN DOING BUSINESS OVER 15 YEARS STILL ORDER FROM SCOTT AND LISA FROM FLORIDA BECAUSE I KNOW THE QUALITY OF THEIR PRODUCTS IS VERY GOOD GREAT PEOPLE AND NICE FRIENDLY DOGS IN THE STORE

 9 years ago (08-09-2016)

Absolutely wonderful. My husband and I put our faith into Lisa and Scott to find the right diamond and create the ring of my dreams from a photo I had provided. They created my wedding ring exactly to how I envisioned it. We are extremely pleased with the quality and the customer service is top-notch. Goldmine's is gem!

 10 years ago (09-01-2016)

Horrible customer service.

Upon calling I was greeted by one of the rudest hello's I've ever had. I asked a simple question about watch service, was told it could be done, and was then told condescendingly that I wouldn't be able to get my watch back until after Christmas or New Years  (when I hadn't even asked about the time frame). The service I was calling for is the type of thing most jewelers will do on the spot, as it takes only a few minutes including the customer interaction and setup time, and builds a positive relationship. 

You would think that a customer calling about having service done on a very expensive watch would be treated decently, as a bit of a watch connoisseur I'd be likely to buy from a friendly and trustworthy jeweler in the future. But no worry, they told me in a sharp and snarky attitude that "we're very busy..."

Looks like they're too busy to get my business, but with an attitude like theirs I can't imagine they will stay busy for long.

 13 years ago (14-12-2012)

Scott and Lisa are both very nice and super helpful

 9 years ago (13-12-2016)

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