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Goodwill Retail Store & Donation Center

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Goodwill Retail Store & Donation Center
Address: 2421 Centreville Rd, Herndon, VA 20171, USA
Phone: (571) 346-1046
State: Virginia
City: Herndon
Zip Code: 20171


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info
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Reviews
I have spent a good amount of money at this location in the past. The staff was wonderful, treated me like family because I was in so often.The store always had higher end pieces, as it is located in a good area. The entire inventory changed practically daily. There were items there you'd not find anywhere else. A great selection of anything you might be looking for. I had health issues that kept me away for a while. When I returned, they have cut their inventory to only the basic needs, very little furniture, no special collectibles, or decorative pieces to mention. The items aren't being listed on line instead either. I found out why. I now need to declutter after losing a family member. My sons rented a truck, took all day to fill with antique furniture, decorative pieces, etc. When they arrived, it was late, and the men at the back turned them away. Said they didn't have room, and told them to go to the Sterling store. Sterling would have closed by the time they got there, and they couldn't keep the rental truck any later. The contents went into dumpsters a friend gave us access to. Since then they tried, and I have tried to donate there, but they go through everything, and turn away most items now. If I can take the time to go to sterling, or even Centerville to donate, they are more then grateful to accept our items. I honestly miss the shopping experiences I've had there, as well as the staff, but won't be returning.
7 years ago (28-03-2018)
Great thrift store near several local restaurants. They had excellent finds, though their clothing can be on the pricey side. Anything with a brand-name label is extra. $49 for a pair of used Nike tennis shoes?! The kids section and their wares seemed like reasonable prices. The store was organized very well and clean.
7 years ago (17-10-2017)
Very Rude Staff and do not know how to price their items. Items from the Dollar Tree are priced .99 cents to $2.99 ? REALLY ?!!? IKEA items are 2x as much ? SMH . OVERPRICED Goodwill location !!!!!!
7 years ago (28-02-2018)
it is mostly always packed in here. but the good thing is if you look hard you can find great things!
7 years ago (17-02-2018)
I would like to complain about the current store Maria Mata She is clearly racist towards customers I been shopping here for a little over 10yrs..and never have I ever had the bad experiences I have had with her. I was front in line she looked over me speaking to a Spanish women asking if she had a return and didn't ask what I needed when she said whoever is paying with a card come to her register and there was an extremely long line behind me. She always have a nasty look on her face not very welcoming at all and didn't put my items in a bag as if I didn't need one She is very tacky in the way she deals with her staff. Right in front of customers she tells her staff pointing to her skin color telling her in other words don't be racist when clearly she is the one with this problem. This is a complete negative environment she is creating she needs to be reprimanded immediately.. If I don't see a change in her position I will go to higher authorities to see she is dealt with ASAP. The furniture is way overly priced as well so many people are complaining about this but yet nobody is addressing the issues dedicated customer's are complaining about. The thing I love about Herndon is it is a multicultural environment she just leaves a very distasteful feel to it all.
7 years ago (15-12-2017)
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