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Grand Oak at Town Park Luxury Apartments

  1. Tennessee
  2. La Vergne Real Estate Agency

Reviews, get directions and contact details for Grand Oak at Town Park Luxury Apartments

Address: 110 Townpark Dr, Smyrna, TN 37167, USA
Phone: (615) 220-0055
State: Tennessee
Zip Code: 37167


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Reviews
DON'T LIVE HERE! You will regret it. Don't get me wrong, the area and apartments are nice but the management is horrible ! Amber is rude and unprofessional. She doesn't know how to talk to residents without being disrespectful. I constantly have to ask for pest control to come due to the bugs. No one wants to live in an apartment with bugs nor does anyone like rude management. Everyone else that's works in the office is sweet and helpful! You would swear AMBER is the CEO of grey star the way she acts. I regret choosing these apartments. If you are thinking about living here please don't. All the other reviews are true so please listen and stay somewhere else. These apartments deserve a .5 of a star . I cannot wait to move out !
8 years ago (06-09-2017)
I am a resident at this complex. It's location is great, they keep it clean and looking nice. They have a lot of bugs that get inside the apartments here. The reason for this one star review is due to the extremely rude manager that I dealt with. A group of us in the pool were playing a game and she came out to shut it down and ask us to stop. The way it was handled was unprofessional and pathetic. She told me I was immature, that I had no common sense and I was then removed from the pool after I did everything she asked of me. I even apologized to her and she told me she wouldn't talk to me and that I needed to leave. I would never suggest anyone to live here due to the disrespect and the customer service.
8 years ago (05-09-2017)
The apartment was very nice, and they keep the grounds up very well. What you dont see is the infestation of millipedes that will reside with you. There are other bugs, but those are the worst. The office staff will be useless to assist and most act as if they could careless. Be warned
8 years ago (20-10-2017)
As a resident in these overpriced apartments. Lovely grounds but the rudest employees I have ever met. Literally rushed me out of the pool because I had a can! Belittled me in front of my guest. They are horrid. I have never been so embarrassed in my life. Do yourself a favor. Live elsewhere.
8 years ago (30-05-2017)
For two years now, we have battled with our office for something to be done about the horrendous conditions of which we live. My husband and I are religious about scrubbing our apartment daily yet we are forced to share our apartment with endless infestations of bugs. For what we pay to live here, these conditions are appalling. We contact our front office and ask to be placed on the pest control weekly. Which, we pay $3 a month for, each month, and has gone up from our previous year here and most often, they never even show. We have asked countless times to reseal our doors, windows, for any help regarding this issue & we are ignored time and time again. We have found these bugs in our carpet, our bed, the ceiling, the walls, our pets food dish, just to name a few. We step up on countless just walking around our apartment. Some alive. Some dead. They are in our closet, on our clothes. It's absolutely disgusting. We pride ourselves on having a kept home and it's impossible living here. We have taken matters into our own hands countless times spraying nightly in and outside our apartment, bombing our apartment, using defusers, and we relay this to our office yet they are more concerned with what containers we take to the pool than the conditions of which we live. We kill every bug we can yet it seems each day there are fifty more in their place. Something must be done. Would you want to live here in these conditions? It's mind blowing we are paying the amount of money we do to live here and forced to uphold our end of our lease and the apartment complex can fail at withholding their end.
8 years ago (24-06-2017)
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