Big Splash Car Wash

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Address: 12204 Blue Ridge Ext, Grandview, MO 64030, USA

Phone: (816) 767-9274

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State: Missouri

City: Grandview

Zip Code: 64030

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Reviews

It's ok. You pay a lot of money for a car wash and your car is still dirty or not dried off completely. I get the 18$ car wash and they want 10$ more to vac and wipe down the dash board .

 7 years ago (16-02-2018)

I will not EVER return to this place and I would NEVER recommend anyone going ther.  There were deep scratches on my door; it was half dried, and the wheels weren’t cleaned.  To add insult to injury, I paid $18 for the wash, opened my door and they hadn’t vacuumed.  When I inquired about this they told me if I wanted a vacuum I would need to pay $10 more.  It used to be an ok place but now it’s horrible!

 7 years ago (30-09-2017)

Went to this Car Wash about 30 minutes ago.  Asked if the could do just an interior clean.  With all 3 employees standing around, he said we can detail the inside, which is, costly, it we could do the whole wash.  It is raining today and after working the Chiefs game last night the interior was all I wanted done.  Guess it was not worth their time to just do the interior or supply great customer service.  TIP for the owner, when you have no business and you have to close your doors, maybe you will figure out the importance of supplying exceptional customer service.  Grab what business you can when it is raining or stand around and play on you phones all day and make NO money.  Something is better than nothing.  Better figure that out quick.

 8 years ago (16-01-2017)

Went on a Friday evening paid $25.00 for the top wash on the board, they did not wipe down the inside of my car, my windows were smeared all up just a horrible place . This kid drove my car out and hit another car and almost ran over one of his coworkers. I went the next day after my son discovered  a dent in my car. I ask for the Manager he comes out I explain the issue. he tells me that it was a old dent it didn't happen there and just blew me off. The young lady behind the front counter saw it as well he didn't ask her  anything. I will never take my car there again and I will tell everyone I know not to go there. They have no idea what customer service really means. I didn't get what I paid for and management only cares about making money not their customers.

 8 years ago (13-02-2017)

Thought we were going to get mugged, i haggled the price, my wife had her gun in her purse, but it got washed, guy with tooth pick winked and got my tires for free???? I paid cash, then we ,,, bounced

 8 years ago (23-07-2017)

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Big Splash Car Wash

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