Grease Monkey

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About

Grease Monkey centers provide preventive maintenance services according to owner's manual recommendations for most makes and models of vehicles, with no appointment necessary.

Address: 14239 SE Petrovitsky Rd, Renton, WA 98058, USA

Phone: (425) 228-2096

Website

State: Washington

Zip Code: 98058

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Reviews

I get my oil changed here regularly.  I know nothing about cars, and love that they don't take advantage of that and push other services.  I've never had to wait longer than 15 minutes, the staff is always kind and my car is still running :)

 8 years ago (06-07-2017)

I took my SUV here for an oil change a few months back. Within a month. My car had no oil. So after driving my car for some time without any oil in it. It started having problems. I drive a Honda pilot and it was an expensive car to buy. I took the car to them and spoke with Aaron regarding the issue. Before talking to aaron I took car to a few mechanics and they told me the cap was not put back securely and correctly when I last did an oil change. So when I spoke with Aaron I informed him that maybe they didn't tie the cap and he immediately become offensive and was embarrassing me in front of other customers. He stated that when they did the oil change 4 months ago they tied the cap back on and did everything correctly. I was a bit puzzled on how many cars they work on a daily basis and how he  remembers my car from 4 months ago. Even a child will he that's a lie. Although he wasn't even working on my car at the time of the oil change. He embarrassed me and did not want to help me. So I took the car to another place to change the oil and the mechanic there informed me that he hardly touch the oil cap and it fell down. He stated that whoever changed my oil last did not properly put the cap back on. I called Aaron and told him that and he still refused to care and hung up on me.  You guy have to remember you pay a lot for you vehicles and work hard earning the money. I made the mistake of taking my car there so please be careful. Now I have to deal with taking my car for repairs sadly because they neglected it. Their mission stated is "driven to perform, so our customers and their vehicles can too!" Totally disappointed.

 8 years ago (26-12-2016)

They were a touch more expensive than I was used to. However, they checked everything out and got a needed air filter replacement.  They also washed the windows and vacuumed the car out. While thing was five in about 15 minutes and that was with two people already in process before me. 

 8 years ago (19-03-2017)

Went in for an oil change. There was no "hard sell" on additional service or materials to purchase, just professional service and the work was done quickly. Staff is no nonsense and very skilled. Pleasantly surprised, I will be coming back next time I need work done on my car.

 8 years ago (16-10-2016)

These guys have given me amazing service at each visit, and I've been going to this location for probably over a year now. They're friendly, funny, and get the job done well and right.

 8 years ago (10-12-2016)

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