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Reviews, get directions and contact details for Green Eggs and RAM

Address: 2408 W 41st St, Sioux Falls, SD 57105, USA
Phone: (605) 331-0010
State: South Dakota
City: Sioux Falls
Zip Code: 57105


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Reviews
I have used Green Eggs and Ram for years and have also sent friends and family there as well. I, as well as my family and friends have never had an issue. I've always been completely satisfied with the quality of their work. I initially went there because they were voted a Local Best, and they proved to me why they have received that honor year after year.
9 years ago (19-08-2016)
I brought in my laptop for diagnosis because the screen had stopped working. I waited over a week to be told that it had to be the motherboard, but they had no proof or idea why. I waited longer to be told that they couldn't find a motherboard to replace it. I found one in less than a minute of searching on google and forwarded the find to them. They then asked if they could add more components which I agreed to. I then bought the motherboard and waited longer to be told that they would need to buy more parts to make it work. I agreed...what else could I do? I then waited longer to be told they couldn't figure out how to make the motherboard work. They said it was best just to send it in to the manufacturer since they couldn't make it work. I received a bill for over $400 and do not have a laptop that works plus the cost the motherboard that allowed me to order. Matt Deboer did the diagnosis and repair work. He said he didn't know this would happen but that they wouldn't warranty anything they did because I had purchased the part they needed instead of buying it from them (after they told me they couldn't find one for sale). I talked to Matt Deboer and he stated the owners told him to charge me for everything and that they felt that was fair. I was charged for the components they said they needed and the motherboard installation that isn't installed. I went to them expecting them to be experts and found them (or at least Matt Deboer) to be incompetent at what they are supposed to be experts in. Before I wrote this review I spoke to Matt Deboer about the service and explained I thought it was a very bad business decision to charge people and be unable to perform the service they were charging for. My understanding is that he and the owners do not think so after speaking with him. I do not recommend doing business with them. I'm sure from friends of mine that you can buy some things there that will work, and that for simple tasks that they could repair or upgrade your computer. I don't think you will find professionalism or the expertise needed to fix a more complex problem and the hourly costs are $90 which can make it an expensive lesson to learn. I learned my lesson. I hope that my story can help you decide where you would like to do your business. I always reserve the right to edit my review in the future should the owners wish to contact me and explain why they would do this. I have found in the past that many times an employee is making decisions without the knowledge of the owners and that once the owners know that they would not have made the same decision. I'll update this if they change their mind.
10 years ago (28-09-2015)
Seriously? only open until 2 on a saturday in a big city like this that's ridiculous!!! Congratulations you just lost another potential customer because you can't stay open long enough!
14 years ago (04-02-2012)
Never been impressed by the retail selection. They usually haven't had what i'm looking for.
12 years ago (05-01-2014)
Worst customer service EVER!!!! I bought a Battery and a charger for my laptop. The battery says 0% charged when its been on the charger ALL night. The charger/cord that i bought for it hasnt lasted 3 months. When the cord that i had lasted 2 years!!!!! Both ends are freying where there is EXPOSED wire. I called Kevin and he said "We only warrany things for 30 days" I replied this isnt from just normal use!! Its cheap china junk!!! Highly suggest picking somewhere else for laptop needs!!!!!
14 years ago (08-05-2012)
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