Greyhound: Bus Stop

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Address: 6202 AL-21, Atmore, AL 36502, USA

Phone: (800) 231-2222

Website

State: Alabama

Zip Code: 36502

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

This is not for any specific location. Just greyhound customer service and their refund system.My bus from Atmore, Al to Houston, Tx was cancelled on the 5th and I was not informed. I waited at the pick up location for almost 3 hours while being on hold for half of that time. I paid $150 for this ticket. My refund was eventually processed on the 7th after having to call again after the ticket end day. But its now the day before Thanksgiving and i still dont have my refund. These are the holidays and I could use all my money. 7 -14 business days is blasphemy. Its day 12 and thanksgiving is tomorrow. I shouldn't have to wait on my money for an error the company made. Although the actually bus rides are fine...the process of getting your money back is impossible and I hope this is corrected soon because money doesn't grow on trees and I need mine.

 7 years ago (22-11-2017)

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