H.L. Stephens

Reviews, get directions and contact details for H.L. Stephens

Address: 3300 Chambers Rd, Horseheads, NY 14845, USA

Phone: (607) 846-2468

Website

State: New York

City: Horseheads

Zip Code: 14845

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Was so pleased with our experience. The store has beautiful furniture, well set up,  a little higher priced than other stores we had been to, but worth it, because it's a higher quality. However as far as my husband and I are concerned, the BIGGEST reason we would come back to this store, and we are going to return at a later date for more items, was your sales person Jessica. Not only was she a lot of fun,  she was very professional. She was very informative, on everything we were interested in, which led us to purchase some items, we probably wouldn't have purchased other wise. She wasn't pushy, didnt follow us around the store, didnt hover over us. She was just there when u needed her to be. I hope you let her know what a great job we think she did, and when we come back, it will be her we return to. She is a great asset to have at your store.

 7 years ago (09-04-2018)

Haven't received delivery yet, but my shopping experience here was excellent. My husband broke his leg and I wanted to purchase a recliner for him on short notice. Other places (Sears, BonTon) had a very limited selection and a 4-6 week delivery time. It's kind of apples to oranges in regards to brand comparison (I had intended to purchase a lay-z-boy), but I found what I needed HL Stephens. I purchased a recliner that was in stock and to be delivered next day. Jessi helped me and she was both efficient and wonderful to work with.

Edit: delivery was actually early and the driver called ahead to make sure that was alright. Needless to say I was very pleased with that.

 7 years ago (12-04-2018)

The young lady who I worked with was wonderful. She was  patient and understanding while I was trying to figure out what I wanted. In the end I got what I wanted. My family has been going to hl for 20+ years and I’m continuing on with them.

 7 years ago (17-02-2018)

No pressure sales, they were happy to answer any questions I had about the bedroom set and knowledgeable about where the product was made.

 7 years ago (19-03-2018)

My boyfriend & I purchased a sofa here. We had an excellent experience. The sales associate, Jessi Pennington, was extremely knowledgeable, & helped us select the best style & fabric for our needs. They allowed us to borrow fabric samples to ensure we liked the patterns we selected. Delivery was punctual & extremely smooth. I'd highly recommend them to anyone, & will absolutely be going  back for our next furniture purchase.

 7 years ago (29-09-2017)

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