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Hampstead Hospital

  1. New Hampshire
  2. New Hampshire Hospital

Reviews, get directions and contact details for Hampstead Hospital

Hampstead Hospital
Address: 218 East Rd, Hampstead, NH 03841, USA
Phone: (603) 329-5311
State: New Hampshire
City: Hampstead
Zip Code: 03841


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Reviews
Please, please do not send your loved ones here. As someone who was administered into their adolescent program, this is one of the worst places you can send someone in a bad place. If you have a choice, avoid this hospital. The first of my complaints is easy to explain: As someone with dietary restrictions (that aren't very limiting, mind you) I received a broad spectrum of 3 different dishes during my stay of 19 days. The lack of care in the food department caused me to lose around 15lbs. Next, they will discharge patients who are ill-prepared to leave. The only exception to this is, of course, if the patient is more financially well-off, in which case they will keep you there for much longer than usual. I come from a financially blessed family, and I was kept in Hampstead for almost triple the recommended amount of time. However, for those in poverty, they'd often stay from 7-10 days, even in cases where the patient knew they weren't ready to be discharged when the time was up. The staff is also generally unfeeling and lacking in compassion. You'll find the odd staff member once per day that seems better than the rest, but it doesn't make the experience worth it.
7 years ago (06-03-2018)
Wonderful amazing place. Highly recommend. Staff is very knowledgeable and caring.
7 years ago (22-01-2018)
About a year ago my 9 year old son was taken here due to a suicide attempt (he's diagnosed ADHD and autism). They supposedly billed the school district since he would be receiving schooling at the facility, as well as us. His first night there he had a violent episode that lasted about 3 hours. I received a report that night with the details (there was a lot of kicking, punching, biting, spitting, and yelling to the point he had to be restrained - this at the time was par for the course so I was not surprised). The off putting issue is during his discharge, this was not noted in detail and barely mentioned. When I questioned this, the nurse denied it being as severe as I was informed. She was the nurse that was on duty and who spoke to me that night. During intake we were told we would receive ample time and assistance from them to set up appropriate after care. This did not happen at all. We set up a check in call the Wednesday after he was admitted (which was on the previous Thursday) and they said they couldn't give us a definite discharge date but would give us ample time as we live 2.5 hours away and both myself and my partner work full time jobs. I called Thursday starting at 10am to speak with anyone if they had more details because I had to plan my work and his care around this. I called several times throughout the day and no one was available; not the doctor, or the social worker associated with the facility. I got a call just before 8am the next day saying he needed to be discharged ASAP because insurance wasn't paying for any time after that day. I tried to request his stay until the next day (Saturday) and I could be up there by 7am and she said this was no good as insurance would not pay for the extra time. The other concern was the "school" time. According to my son, they colored and did arts and crafts the entire time. I'm ok with this, but please don't inform me he would be doing actual class work the teacher faxed over and bill the school district. My son went in weighing around 60 lbs (he was almost 4 feet tall at the time so very lanky) and when we took him to the doctor after discharge weighed under 50 lbs. When asked what he ate, he said bread and water because all the other food was too seasoned or the texture made him gag (we informed them of his hypersensitive palate and texture issues and were reassured they had meals to suit this - I expected this to mean plain pastas, proteins, and vegetables but I was mistaken). The good part of his visit is he leveled out and they found a good medication for him. However, we did not receive any support from them for aftercare and his discharge information was not sent to us for several months (they gave us a very general overview at the time of discharge but sent a more detailed version that omitted a few of the episodes that were relayed to me by the staff throughout the 9 day stay). If you have another choice, please go for it. I do not recommend this facility to anyone unless they do not have another option.
8 years ago (16-10-2017)
This is the worst place you can send anyone, I would give this place no star review if I could they could literally do nothing for my little brother. My little brother is has severe autism and cerebra palsy and while he stayed there they gave him medication that pretty much made him catatonic. He was miserable tthere he lost at least 15lbs, he would roll around in his wheel chair just to look at a window. It broke my family down to see him the way he was, it was suppose to be a place for children to be helped instead I felt he was neglected. He had scratches on his body when he came home and we never knew the reason why. We took pictures for evidence and what not, hthey could literally do nothing for us. After he left the hospital was the best thing for his health mentally and physically. Do yourself a favor and never come here. I am disappointed and flabbergasted.
8 years ago (05-10-2017)
Scamful, deceitful, unknowledgable, and incompassionate. I wouldn't even bring a dog here to euthanize it. If you want to be lied to, overcharged, illegally billed for medical services not administered, then this is the place for you.
8 years ago (04-12-2017)
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