Hanna Plumbing & Heating, Inc.

Reviews, get directions and contact details for Hanna Plumbing & Heating, Inc.

About

Providing honest, dependable, and courteous plumbing and HVAC service since 2003. We have a combined total of 300+ years of experience in the industry.

Story

We are a family-owned, full-service plumbing, and HVAC contractor providing quality service to residential and commercial clients in Marion and Eastern Iowa. From repairs to remodels or new commercial construction, Hanna Plumbing & Heating, Inc. provides quality work at a fair price; satisfaction guaranteed.

As a licensed contractor, with expert HVAC and plumbing technicians, we are dedicated to working with you to implement a solution that meets your plumbing and heating & cooling needs. At Hanna Plumbing & Heating, Inc., there are never any hidden charges. Our service team is paid by the hour, not by commission, so you'll know our pricing structure before an HVAC or plumbing technician arrives at your home.

Because giving back to the community is important to us, we are actively involved in local non-profit organizations and community activities in Marion, IA and its surrounding areas.

Address: 1155 3rd Ave, Marion, IA 52302, USA

Phone: (319) 377-2809

Website

moc.gnitaehgnibmulpannah@mit

State: Iowa

City: Marion

Zip Code: 52302

Opening Hours

Monday: 7:30 AM – 4:30 PM
Tuesday: 7:30 AM – 4:30 PM
Wednesday: 7:30 AM – 4:30 PM
Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Marion, IA I hired Hanna Plumbing to do repairs on a weekend. When I called the Marion Hanna (they have #'s for service in Cedar Rapids & Marion) I was told that because it was the weekend, instead of $75 per hour it would be $149. While it was costly, I had heard good things about their service, so I agreed. I received a call from the on-call plumber shortly, saying he was in Cedar Rapids and would be there in a half-hour. After the plumber was finished for his ONE hour work, he gave me the bill- for 1.5 Hours!!! I was flabbergasted! He proceeded to tell me that because it took him a half-hour to get there, I had to pay for that time. He might as well said that he came from the moon, and I had to pay him 120hrs. I called MARION Hanna - Not Cedar Rapids. Regardless, I wasn't told ahead of time by the phone person, nor the plumber, that I would be charged for travel time before work began! Talk about sneaky charges! The sad part? Hanna is only 5 minutes from my house. Beware when they quote you the price- it is not the whole story. Also - one of the items I had them look at was pipes under my sink that were dripping....they still drip. Tried to resolve it with the receptionist - was completely stonewalled. ..Update. The owner replied to this posting. He relies heavily on the word of his plumber in regard to cost discussion. I would like noted in the post that the plumber did not bring up cost or payment once until the bill was due. I will call owner to follow up.

 9 years ago (20-01-2018)

I had called Hanna earlier in the day to come out and give me an estimate, and they were able to have guys come out the same day and get it fixed. They charge hourly but the guys were very efficient and worked quickly. They do give free estimates too - I had called one other time and a lady said that they didn’t do that but another lady said they did and I ended up getting a free one.

 8 years ago (23-02-2018)

this company is awesome!!! one company came out to look at our heater and just glancing at it they said we needed to replace 5,000$ we called hanna to come do a cleaning for us it was done in record time with a smile on the face. there was some switch that was tripped on our heater 100.00 all said and done. great customer service as well!! will recommend

 9 years ago (12-12-2017)

I manage a hotel in the Cedar Rapids area and we used Hanna Heating & Plumbing after using Affordable Heating & Cooling and a few other companies.  I can see there staff is knowledgeable, honest, and fair.  The tech diagnosed the issue wrong and ran it by his manager, who was quick to come out and ended up costing my business thousands less than expected.  HIGHLY RECOMMEND!

 9 years ago (26-09-2017)

The basic customer service you expect from a company such as Hanna simply was not up to standards.  Still waiting on a rebate check from my furnace and air conditioning install due to very delayed (3 month) submital of paperwork by Hanna to utility companies.  I have had to continually contact them for information verses information coming to me.  The hassle of working with this company is simply not worth it.

 9 years ago (10-11-2017)

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