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Hannoush Jewelers

  1. Vermont
  2. Vermont Jewelry Store

Reviews, get directions and contact details for Hannoush Jewelers

About

Hannoush Jewelers is a locally owned full service jeweler. We create custom designs, have a full time in house repair person.

Story

Family owned for more than 30 years, Hannoush Jewelers has built a reputation for providing exceptional quality and value with every purchase.
This legacy began when the first Hannoush store opened in Massachusetts in1980. Today, the Hannoush Jewelers network includes more than 40 company-owned and franchised locations, each staying true to these core values:

Integrity in business, respect for individuals, professional conduct in words and actions and a commitment to understand each customer's needs.

These values will define your customer experience with Hannoush Jewelers.
Your expectations met, without compromise -- that's the value of trusting in Hannoush Jewelers.

Address: 152 Woodstock Ave, Rutland, VT 05701, USA
Phone: (802) 773-4455
moc.liamg@srelewejhe
State: Vermont
Zip Code: 05701


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Reviews
I have never experienced anything but top notch service, outstanding quality, and extremely fair pricing from Ellias and the entire team. We have shopped at Hannoush for many years purchasing "off the shelf" as well as custom work done by Karen and Ellias. Never a problem, in fact they have gone above and beyond. Having two businesses in the area we can appreciate the time and training it takes to create a team as professional and friendly as this one. You certainly picked the right people for the job. Thanks to you all.
10 years ago (15-10-2016)
I am extremely disappointed and I would never purchase another piece of jewelry from Hannoush. I have been always kindly treated at the studio by Ellias and his staff or at least before the purchase. I wanted a custom made engagement ring and I brought in a couple of pictures with me to show what I exactly wanted. I was told that this is not going to be a problem but the result was totally shocking. There was no computer modeling or design and as much as I appreciate good craftsmanship, the ring was a total disaster! We agreed that I would pay for the diamond only and I paid $4000 for an uncertified 0.98 carat loose diamond while a GIA certified diamond with the same characteristics was slightly over $5500 at the time. Ellias told me that he was able to get it from a trusted source and save me some money by not purchasing a certified one ... that was such a LIE!!! I purchased another setting and they just mounted the diamond on top. It worked as a back up plan because I was supposed to fly out to Prague the next morning where my then-girlfriend and I got engaged. After an year or so, neither one of us was happy with a back up ring so we decided to remount it to a more suitable ring. We went to another jewelry and this is when things got very unpleasant. It turned out the diamond was off by at least two categories on all four "C" and not only that but the color instead of "G-I" was a TLB (top light brown) which doesn't even fall under the white diamonds category. I called Ellias to tell him what the problem is and he advise me to stop by a local Hannoush store for re-evaluation. I got the original receipt and I went to the main Hannoush store in Cincinnati, Ohio. The diamond was send directly to the owner of the Hannoush franchise (or least that was what I was told) and he came back with a buy-back offer of $1000. I couldn't even believe what I was hearing. The same diamond that I bought from them for $4000 was worth only $1000. I know that buy and sell prices are not equal but holding the original receipt for $4000 and being offered $1000 exceeded my wildest expectations. I refused to sell it back to them because I didn't want to allow them the opportunity to make another $3000 profit from something that turned out to be worth only 25% of its stated value. If this was a car, it would be called a lemon. But in this case, I called it a "Jew". I am not a racist and I have nothing against people from different races, color or religion. But their behavior is exactly what they are so famously known for all over the world - cheap, cheating and misleading. I know that I am never getting my money back but if I can help others and make them turn away and go elsewhere, I will feel much better.
10 years ago (01-08-2016)
This Hannoush is the epitome of exceptional customer service. I bought my wife a ring for her Birthday here shortly before they were closing. The ring needed to be sized and would be available to pick up the next day. Instead of having to wait until the next day the owner personally drove the ring to us and delivered it where we were having dinner on the opposite side of town! The quality of the jewelry and the superior customer service make this the only place I'll shop for jewelry.
11 years ago (07-01-2016)
I brought my husband's gold bracelet in to have the clasp repaired. The final quote I received was $75 to replace bad links and the clasp. I went to pick it up last night and the bill was only $50 and they'd even polished it up nicely for me. I loved Hannoush when they were in the Diamond Run Mall and now I'll make it a point to go to their new location more often!
14 years ago (26-02-2013)
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