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Havertys Furniture

  1. Coral Ridge Country Club
  2. North Lauderdale Furniture Store

Reviews, get directions and contact details for Havertys Furniture

Address: 3700 N Federal Hwy, Fort Lauderdale, FL 33308, USA
Phone: (954) 453-1678
State: Florida
Zip Code: 33308


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Reviews
Dont bother bargen hunting at warehouse stores. You get bonded leather that wears away. For the same price you can get real leather here for the same price and excellent customer service and delivery. I am so happy with my purchase and I looked everywhere first.
7 years ago (23-11-2017)
No Disappointed. Great staff
7 years ago (01-01-2018)
Absolutely disgusted with Haverty's and their lack of "customer service." After much consideration when purchasing a new living room set my husband and I chose to go with Haverty's. For a high end furniture store you expect to get a good quality product and good customer service. That has not been the case for us since we left the store. We purchased the "Beckett" set and have had nothing but problems from the beginning. When purchasing a product that claims to have "no sag" cushions one would expect to not have this problem. Well, that would be the case if there were not a design flaw in the product. There is a three inch gap in between the pull out sofa and the cushion causing the cushion to completely sink into the couch. We tried to contact customer service with this concern and have been met with nothing but repeated conversations and no help. We have provided photo evidence and even have recorded a video of the design flaw. After speaking several times with a "supervisor" for customer service named Donna, Havertys has decided to send a technician to our home to "install" new cushions for our sofa. After waiting for the phone call from the "technician" over two days we contacted Donna back who informed us that the cushions have been ordered and that it could take up to three weeks before they arrive in which the technician will then schedule an appointment. So, we can wait three weeks to a month to have a technician come and "install" new cushions for a product that has a design flaw which will ultimately lead us back to square one. This seems like a relatively simplistic problem, however Haverty's is refusing to do anything about it. I would seriously reconsider purchasing anything from Haverty's. This has been the biggest disappointment and waste of our time and money. Customer Service has been a joke and it has been impossible to receive a call back from anyone over "Donna."
7 years ago (21-09-2017)
Very nice furniture and custom design stuff is a plus. Expensive, but you get what you pay for.
8 years ago (05-03-2017)
Expensive, selection not great
8 years ago (26-03-2017)
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