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Reviews, get directions and contact details for Sleep Number

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At the Fort Lauderdale, FL Sleep Number® store, we're improving lives by individualizing sleep experiences. Only Sleep Number® mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number® setting- for the deep, restful sleep you both deserve. The Sleep Number® bed is the only bed available with SleepIQ™ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number® bedding collection, from cozy warm comforters to pillows individualized to you. Visit the Fort Lauderdale Sleep Number store where one of our Sleep Professionals will help you find the right Sleep Number® bed to help you sleep better.

Address: 2141 N Federal Hwy, Fort Lauderdale, FL 33305, USA
Phone: (954) 396-4441
moc.trofmoctceles@1r437s
State: Florida
Zip Code: 33305


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Reviews
I've had my bed for 17 years. Nothing cradles you like air. There's a reason I can't wait to get back to my bed when I'm on vacation... It works.
8 years ago (28-08-2017)
While the store front & staff were nice, Sleep number was a $120 mistake. They offer the "100 sleep trial" but when you realize that this is a glorified air mattress, you're stuck with the steep shipping cost. Not worth it.
8 years ago (10-07-2017)
After spending almost 4,000 on a mattress and having an issue with the dual bladder I was told I had to call customer service . Ah ok. So after waiting 45 mins I get a rep and she takes 30 mins to get order issued Week later i have to call again . Another 45 mins waiting. Another 25 mins getting error fixed They where supposed to mail return labels to me for the two shipments. Did they , no just one return label. I called Store and a woman said just bring by we will be happy to send back So back to the store to return the items and I get A whinny reply from this stores salesman Serious folks look elsewhere to buy a mattress, theres one on every other block
9 years ago (19-12-2016)
Pro: We purchased our bed at the previous Galleria location and the helpfulness was excellent. We loved the no interest payment plan, auto deduct. The bed is wonderful: it's been 2 years now. Our 2 platform king bed is relatively problem free. The adjustments for raising head or feet and also the hardness if the bed are outstanding and work well. Con: The small parts - The bed was over $7,000. Yet the remote is shabbily made and, while improved in design since the first year, breaks too easily and too often. The company is excellent about providing free replacements for the otherwise $70 remote. Unfortunately, this warranty ends in another year and I envision regular expenditures for each time the remote slips to our wood floor and breaks. We are on our 6th remote in less than 2 years! So far Sleep Number hasn't limited the replacement numbers. Black 'power' boxes that go under the bed loose their covers in no time and then the batteries fall out. The cover doors should lock! The worse problem: Dealing with a move is awful due to misinformation from too many channels and the poor staffing with a high load. It took 5 weeks to get disassembly and reassembly reservations....then despite our calling repeatedly to verity on a hunch we encountered incorrect confirmation order numbers, our phone repeatedly entered wrong and a missed assembly appointment because the drivers had the wrong phone number. Only due to the kindness of "Amy" our telephone contact could we re-schedule another date 2 days later after they missed the first one. This meant sleeping on sofas and floors. WE CAUTION PEOPLE WHO NEED ASSEMBLY AND DISASSEMBLY TO CHECK FREQUENTLY and prepare for a phone wait of 35-48 minutes each time. The bed is still terrific and we hope the company straightens out it's communications or many people will be sleeping on the floor.
9 years ago (24-09-2016)
Worst investment ever!!! I bought one with a FULL LIFE Time warranty. They became only 25 yr warenties for some, unexplained reason. After the 1st year, one chamber started leaking. I tried getting it replaced. The FULL warranty, now became a prorated warranty. They would not replace it unless I paid half. I called every week for 2 years trying to get them to replace one of my mattresses. Finally they asked me about the O-rings in the connection. I told him it never had an o - ring, so they finally sent me a new mattress. But the mattresses felt like they were two, large, round hot dogs, not one smooth flat surfaces. A couple years later, the pump started to leak on one mattress. It became so bad, I had to pump it twice a night, because my button and back bone were on the hard plastic box. Select Comfort , now called Sleep Number, refused to do anything for me, except to give me a 20% discount on a new pump. Then, my other mattress started leaking. By now, it was only a 10% discount being offered. Save your money, save your back. Now, 15 yrs later, they refuse to do ANYTHING. If I could afford a new bed from another brand, I'd have done it long ago.
9 years ago (18-03-2016)
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