Heartland Veterinary Clinic

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About

We are a full service vet clinic serving small animals, equine, and livestock. We offer after hours emergency care. We now also offer grooming services.

Story

We perform vaccinations, preventive care, surgery, medical examinations, and dental cleanings. Our diagnostics include a portable x-ray machine and portable ultrasound machine. We also now offer grooming services.
We are a family owned business (husband and wife). We truly care for your pets and will do everything in our power to make and keep them happy and healthy. We also have pet supplies including pet food, shampoo, ear cleaning solution, and more. Don't forget that we also treat horses and livestock, with experience in all species. Large animal medicine is performed on the farm.

Dr. Jacci will be taking care of your small animals and horses. She worked for 1 year at an equine clinic near Chicago that focused mainly on lameness, but also performed medicine and surgery. She has also had 2 years of experience with all species in Viborg, SD.

Dr. Ryan will be taking care of your small animals and livestock. He has had 3 years of experience in all species in Tyndall, SD.

Dr. Lori will be taking care of your small animals and exotic animal pets. She is recent graduate from Iowa State and has special interests in ophthalmology and feline medicine.

We look forward to meeting you and your pets!
So, please come down and visit "Your Other Family Doctor".

Address: 312 Main Ave S, Brookings, SD 57006, USA

Phone: (605) 697-5252

Website

moc.liamg@dstevdnaltraeh

State: South Dakota

City: Brookings

Zip Code: 57006

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

They r so kind and caring always ready to help and figure out what's going on. I wouldn't take my furbaby any place else.

 8 years ago (30-04-2018)

To be clear I feel like my dog was well taken care of.

Ace was running in my trees and got caught on some wire and got a pretty deep cut across the inside of his rear leg. It was evening and its not the first time he has had a deep cut and I own multiple other dogs so this kind of injury is nothing I'm not familiar with. I took care of him through the night and living out of town called in the AM to get him in for some stiches. 

Upon arrival at Heartland I met with a vet tech whom I told specifically they would not need anesthesia, he is a working dog and has a high  pain tolerance. Just needs some stiches and antibiotics. I left him there and went to work to return at lunch to pick him up.

When I got there I had a $160 bill to which I was confused because I specifically stated and declined to sign the form to have my dog put under anesthesia. 

Don't get me wrong I think they did what "they" thought they needed to do however I was not in the situation to spend that money, which I had, but didn't really alot toward this "procedure" as they turned it into. If I personally had a cut like this I'm certain a medical professional would sew me up and send me out the door.

Simply put as a first time customer at this vet I felt I had let them know what I needed to have to happen as far as care for my dog, felt like we were in agreement about it, discussed I needed things to be done on a certain  budget, and than they just did whatever they wanted, and billed me for it on the backside. 

Routine vet bills are expensive enough let alone unplanned ones. Not only did I not receive a call before the "procedure" that I didn't authorize took place. It was by far above and beyond what was needed given the circumstances. 

Basically disappointed something that was simple, not routine, but certainly easily done for a vet, turned into some sort of trauma event which is not the reality. Had they not wanted to do it I could have went somewhere else. Receptionist basically rolled her eyes when I questioned the bill and the vet was out so this seems to be the only place to vent my frustrations. 

Ace is doing well and he will be back to running down birds and doing other outstanding things in the near future.

 8 years ago (23-02-2018)

Our yellow lab, Samson, got cut open by a barbed-wire fence on the Saturday of opening pheasant season. The staff at Heartland took the after-hours emergency call with pleasure and met us at the clinic within a half hour of my call. Lorien's love for animals was very obvious during our visit, and her seven sutures on Samson and explanation of recovery were perfect. Thank you Heartland and Lorien for taking care of our beloved hunting dog!

 9 years ago (23-10-2017)

Very knowledgeable and helpful for a reasonable price.

 8 years ago (24-02-2018)

Ok for basic stuff.  If you want an emergency visit, do not count on them.  I brought in a pup with bloat after using them several times before.  When I went in the office, front office lady went to back to ignore my despair and pup groaning in pain.  Pup died in their office cause they were too busy doing a non emergency.  Went back after that for a spay,  stitches did not hold up after only 1 day, and was charged another full surgery price to redo their mess up.

 9 years ago (21-06-2017)

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