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Helzberg Diamonds

  1. Arizona
  2. Casas Adobes Jewelry Store
  3. Tucson Jewelry Store
  4. Drexel Heights Jewelry Store

Reviews, get directions and contact details for Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 163 Tucson Mall, 4500 N. Oracle Rd., Tucson, AZ 85705, USA
Phone: (520) 293-7696
State: Arizona
Zip Code: 85705


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Reviews
We had an awful experience here. The salesman Dave was extremely rude and condescending to us. My friend and I went to Helzberg to purchase a wedding band for his fiance. I asked Dave for the color and clarity information on a band we were looking at. He sighed and made up an answer (I verified that he gave us the wrong information by looking at their website). He was extremely unhelpful and each question was dismissed as if we were not allowed to have questions about their products. I had to ask him the same questions several times before he would acknowledge them. It was very clear that Dave did was not knowledgable about the products nor did he like questions regarding the quality of the product. It is very reasonable to have every question answered when you are going to purchase a $2,000 wedding band. My friend walked into the store ready to purchase a band; however, due to Dave's attitude and complete lack of product knowledge we left without making a purchase. (We went to Kay Jewelers and purchased a band immediately after.)
7 years ago (23-11-2017)
I bought a piece of jewelry there with the understanding that I could trade it in as long as it double the value and that was the major selling point for me. Needless to say it wasn't the case I will never shop there again
7 years ago (11-08-2017)
amazing store! friendly staff
8 years ago (20-06-2017)
Great jewelry
9 years ago (19-12-2015)
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