Helzberg Diamonds

Reviews, get directions and contact details for Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 5112 Meadowood Mall Circle, Spc B110, Reno, NV 89502, USA

Phone: (775) 829-1858

Website

State: Nevada

Zip Code: 89502

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

related searches: Helzberg Diamonds locations, Helzberg Diamonds Outlet, Helzberg Diamonds Credit Card, Helzberg Diamonds near me, Helzberg diamonds engagement rings, Helzberg Diamonds payment, Helzberg Diamonds customer service, Helzberg Diamonds reviews

Similar places near

PANDORA Jewelry 9 meter

Zales 26 meter Tanja is very helpful, she explains each thing in detail, listens to questions we had...

Kay Jewelers 101 meter If I could give negative stars I would. I do not recommend this business in any locat...

Rogers Jewelry Co. 808 meter So I visited a couple different stores before I decided on Rogers. The staff at Roger...

Precision Diamonds & Jewelry Repair Reno | Engagement Rings | Wedding & Anniversary Bands

Precision Diamonds & Jewelry Repair Reno | E... 1 miles My husband and I have been dealing with Precision Diamonds since they were in Parklan...

Goldilock's Jewelry 1 miles Taking your family's heirlooms and fine jewelry to a jeweler can create some angst. G...

Northern Nevada Coin 2 miles Miners beware this place would rather be a fence for tweeker stolen goods than buy ac...

BVW Jewelers 2 miles Can't say enough good things about working with Britten and his wonderful staff. My h...

Michael & Sons Jewelers 3 miles I've been a customer of Michael and Son's Jewelry for many years. I have always found...

Palace Jewelry & Loan Company Inc 4 miles Barry Johnson (BJ) is the service person who assisted me with my items. He was very p...

All American Jewelry and Loan 5 miles I took in a diamond solitaire and the guy tried to hustle me he offered me 50 dollar...

DeVons Jewelers 5 miles Ive had nothing but great experiences at Devon’s Jewelry. From the day my husband got...

Jared The Galleria of Jewelry 5 miles The kids area was nice to keep the kids busy, but I was disappointed in the customer ...

Kay Jewelers 7 miles Took awhile to be acknowledged. Performed free ring cleaning.

Jewelry House 13 miles

Northern Nevada Coin 21 miles These people met our needs/wants perfectly for a birthday gift for our January child....

Carson Jewelry & Loan 21 miles Awesome! True customer service still exists! Emily is very professional and went abov...

Jewelry Bench 21 miles Presenting diamonds, gems and rare selections based on our unique and professional co...

Reviews

My husband bought me a ring for our anniversary in November. It was a bit big so we brought it back to get a smaller size. They told us it wouldn't be ready until after the holidays. It wasn't ready for us to pick up until January 27! Then it still didn't fit, so we had to go back to get it sized again and she said it won't be ready until after Valentine's day. What's worse was the people working here took forever to even acknowledge us when we came in the store. When she did she was so rude. So if you have the patients to deal with rude people and multiple fittings you may end up with your jewelry after four months. Im not sure though, I still don't have mine..

 9 years ago (07-02-2018)

Helzberg at Meadowood Mall wanted to charge me $89 to tighten the loose diamond on my wedding ring and straighten a prong. It was going to take 2 weeks to get back. I told her I was going take it to Michael's and sons. She replied with "Good luck, they are weeks out too". Michael's and Sons did it for free in less than 30 minutes. This is why we buy all of our fine jewelry at M and S. They definitely know how to treat and take care of customers. As for Helzberd... We won't be back.

 9 years ago (26-08-2017)

My husband and I go to Helzberg when he's ready to buy me a nice piece of jewelry. We only deal with one sales person and she is extremely helpful. I've never had a problem. I would say the only real complaint is that the girls behind the counter seem slow. They are not as customer friendly as the sales people on the floor. Don't know how the commission works.

 9 years ago (12-04-2017)

what a joke of a company! where should I start? probably with the manager Courtney and assistant Melissa, what pathetic excuses for managers HA don't make me laugh! I purchased a ring that was not my size and with their promise of not sending of your jewelry because they have a jewleron site.. well that wasn't the case, I went in a day before my promised date and no one had any idea what was going on. low and behold they sent my ring off without my permission & when I confronted them on it they just gave me excuses promised it'd be back blah blah. so for all the miscommunication they were supposed to give me either a crappy bracelet or a $50 dollar credit! of course I selected the 50 dollar credit which they said they would put on my account in February sometime when they had a sale going on, well that never happened & now they're accusing me of basically taking the bracelet they offered & that's what I was given so they don't need to credit my account?! how dare you people accusing anyone of anything just because your unprofessional irresponsible staff can't do their jobs properly?!! I'll be taking this up with corporate & NEVER DOING BUSINESS WITH THESE SCAM ARTISTS AGAIN!

 10 years ago (08-03-2017)

My boyfriend bought a promise ring for me from Helzberg. I absolutely love it and it was so exciting but within 24 hours a diamond fell out. I got it replaced then 3 weeks later another one fell out and I have another lose in its setting. The customer service is poor. I expected more from them.

 10 years ago (27-08-2016)

Comment on this business

Map, Satellite View
Street View

to add Helzberg Diamonds map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=helzberg-diamonds&id=1315533&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/helzberg-diamonds-i1315533.html" target="_blank" title="Helzberg Diamonds">Helzberg Diamonds</a></p>

Reviews, get directions and contact details for Helzberg Diamonds

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies