Helzberg Diamonds

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Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: Space G07B, 1251 US-31, Greenwood, IN 46142, USA

Phone: (317) 882-8641

Website

State: Indiana

City: Greenwood

Zip Code: 46142

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

We found the perfect wedding band for my soon to be husband. They were very helpful unlike Andrew's Jewelers and were kind enough to put a rush on the ring. I also ended up buying a gorgeous swarvoski bracelet to wear for our wedding. Will definitely be back!

 7 years ago (05-01-2018)

Was told to come to their full engagement ring show when I asked if they had a ring similar to one we saw at ShaneCo... we show up two weeks later and find the same, just shy of identical, ring for 3x the price. When I asked why the same 14K white gold ring is so kuch cheaper at ShaneCo, I was told because it's "custom" and "uses heavier gold".

3 stars for great selection and decent prices for their normal collection, but I had a bad interaction.

 7 years ago (07-03-2018)

I just wanted to share my Helzberg experience.

I bought a very, very expensive engagement ring & love it (I won't say how much but it was a silly amount for me).  I went with my (now) wife to purchase wedding bands.  Again, the wife got something expensive & the sales person suggested a ring for me due to the durability of it.  Salewoman said "a lot of guys who work with their hands like these rings because they're super tough & very hard to damage".  I don't work with my hands, but figured that it'd be safer to go with a super-durable ring so I went with her expertise & bought the $350 ring she suggested for me.

Flash forward to 6 days after our wedding (when I started to wear the ring).  I'm going to repeat that... SIX DAYS.  I moved my kid's woooden toy box & to my surprise I find large scratches in the ring from the wood & the finish has come off!

No problem I think, Helzberg is a reputable establishment & it wasn't some cheap ring, they'll stand behind their product.

I go to the same store & 2 different ladies are working, one of which is the store manager.  One says "oh, that ring is junk... the finish is PAINTED ON".  The other says "we don't have to replace it because you're outside the time limit".  I said that's true, but we just got married, we bought it & it's been in a drawer until the wedding day that was six days ago...

So I contact customer support... who says that I hope I enjoy the (damaged) ring I have because it's outside the time limit & they will not allow a return.

It also took Helzberg TWO WEEKS to finally respond to my issue & basically say "too bad, so sad, thanks for all that money though".

Painted on rings & terrible customer service.  I've never written a review like this but this is beyond unacceptable.

 8 years ago (18-02-2017)

I was shopping for pearls to celebrate my last chemotherapy treatment. When the sales-woman discovered the reason I was shopping, she offered me a free pearl necklace. It was such a generous and thoughtful gesture! I'll go out of my way to shop here again.

 9 years ago (01-01-2017)

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