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Kay Jewelers

  1. Castleton
  2. Indiana Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Indianapolis today.

Address: 6020 E 82nd St Suite 800, Indianapolis, IN 46250, USA
Phone: (317) 849-5864
State: Indiana
Zip Code: 46250


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
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Reviews
The store manager, Tony, is the best Jewler I’ve come across - and I went to just about every jewelry store in north Indy searching for an engagement ring. Not only is he personable, but he genuinely cares about what you want and will do just about anything it takes to get you the best price. He also doesn’t try to sell you on things you don’t need that boost his commission - he’s down to earth and amazing to work with! If you go, ask for Tony!
7 years ago (13-01-2018)
Kenneth was the greatest he got both of the rings we wanted at a great price
7 years ago (23-01-2018)
I purchased a ring at another place, and went into Kay Jewelers to get my size fixed because the store didn’t have my size. The lady who helped me then was very nice, but I guess she screwed up the paperwork and misinformed me about the sizing. Back then, I was told that I can fix my ring into any size for the same price. And she also didn’t ask for my current ring size since it didn’t matter. A few weeks later I get a phone call saying that my ring was ready, and I go into the store asking for my ring. Apparently the work wasn’t done, and it initially said that it was due to the fact that the payment wasn’t being made. I showed them a receipt to prove my payment, and then they find their receipt. And then they told me that it was because I wanted to size up to three sizes and they were unable to do that. And so I told them that it was only two sizes because my ring was initially size 9. And they didn’t believe me saying that it was written as a size 8, which I asked them to measure it. It turns out it was size 9, and they told me that they can’t do anything but to refund or return it to the shop which will take 2-3 weeks after waiting for 2 weeks. Mistakes happen, and I’m usually forgiving about it, but being blamed on without confirming was not professional. I’m not coming back.
8 years ago (14-11-2017)
Every thing they did they messed it up. Makes me wonder are they trust worthy. Had to go to store 3 times to buy a ring. They were to size both and forgot to do one. May not be ready for date needed. Bummer waiting for rings??? Not ready when they promised.
8 years ago (11-07-2017)
Michelle or Chelly, the manager, is a fantastic person. Went in to exchange a ring that I had been duped into buying at the Anderson store. I was trying to exchange for the ring I originally wanted to buy. The sales clerk at the Anderson store totally mislead me just to get me out the door with a ring. He assured me that I could exchange for around 100 if she didn't like the ring that he convinced me to buy. When I went to exchange it was over 300! This nice woman had to deal with me in a very frustrated state....she kept calm and very nice and polite the whole time. She went through all of my options of how to work it out..... we ended up returning the ring and using some rewards I had to get the one we originally wanted. She saved us money and was super helpful/nice. Explained things very clearly and told me all my options. Not just a sales person, truly looking out for the best interest of her customers. I was ready to quit Kays and never shop there again. Her positive attitude and willingness to work with me and help me changed all that! A+ Im from anderson and I will be shopping there from now on, the service is worth the drive!
8 years ago (30-05-2017)
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