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Reviews, get directions and contact details for Heritage House Rentals, LLC

Impressum

Superior Apartments! Great Locations!
Top-Notch 24/7 Maintenance!

Address: 215 W Jefferson St, Kirksville, MO 63501, USA
Phone: (660) 665-2787
State: Missouri
City: Kirksville
Zip Code: 63501


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
This company has a nice, very professional facade. A current roommate of mine and I planned to rent through this company on the basis that they advertised as “pet friendly”. We were asked to complete all of the necessary background check paper work prior to the lease signing. Awesome, right? We were so excited to rent with a professional and thorough landlord. However, when it finally came to sign the lease (which had two slots for pets), we were told that only one cat would be permitted. This was make or break for us, because we had planned to bring one cat per person. I politely asked to speak with the owner, which was no problem. The owner was terse with me on the phone and would simply not here my side. Rather than consider the predicament and the expectation that had already been set by their advertisement and LEASE, he simply would make no exceptions. This company thoroughly wasted days of my time that could have been spent researching a better place to rent from. NOT pet friendly. 3 stars for having exceptional customer service and friendly staff in the main office. UPDATE: The owner called me personally while I was at work. He reached me through my work number, which I happened to answer. After some brief discussion I offered my personal number I updated and changed this post because of his phone call. The owner was very apologetic AND this organization deserves more stars for having outstanding office workers inside the office. HOWEVER, one pet per person just makes sense, and I will still stand by my original stance that their advertising and tour was misleading.
7 years ago (30-01-2018)
Best Rental Company in Kirksville! 24/7 Phone Service and Excellent Maintenance!
8 years ago (16-10-2017)
Slightly overpriced properties, but well maintained.
9 years ago (27-12-2016)
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