Hertz

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Address: 1169 W Main St, Hendersonville, TN 37075, USA

Phone: (615) 822-1487

Website

State: Tennessee

City: Hendersonville

Zip Code: 37075

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

James worked diligently with me to get me the car I wanted and did it in a timely manner not once but on 2 different occasions. He personally picked me up and helped me during a crisis with a body shop. Will use the Hendersonville Hertz again if needed.

 7 years ago (09-03-2018)

DO NOT RENT FROM THIS HERTZ! EVER! They didn’t not have a car seat available for us - which we reserved and paid for weeks in advance. That is a SAFETY issue, not just negligence! They sent my husband to the Rivergate office for a car seat - they didn’t have one either. So he had to wait for someone to deliver a car seat from Opry Mills. The car also smelled like an ash tray, and my husband politely asked if there was an alternative vehicle since I am sensitive to smoke AND we were traveling with our 2-year-old. They didn’t have another option for us. There were no apologies or attempts to better the situation the entire process. AWFUL CUSTOMER SERVICE! We are finally on the road after the set backs - the smell of smoke is already giving me a headache and our daughter is coughing in the back seat. Happy travels to us! We will NEVER rent from here again!

 7 years ago (02-01-2018)

Went to check out some cars. They had a good selection. Mike was very helpful.

 7 years ago (05-02-2018)

DO NOT EVER DO BUSINESS HERE!!!!!
First of all this place doesn’t even deserve a 1 star, but you have to rate it in order to leave a review.. I recently had an accident and was referred to hertz through my insurance company so I came to this location and was sent to the rental department where some very under-qualified, and VERY unprofessional employee named KYLE who caused this company to lose business because of his rudeness and unbelievably horrible lack of customer service proceeded to try and tell me that because I was paying with a debit card that he was going to have to run my credit to make sure that I was qualified to even rent a car from them so I told them not to even worry about trying to help me that I was calling my insurance company to change rental companies to Enterprise and not to send any more of their customers to Hertz!!
Enterprise picked me up from Hertz within 5 minutes from me calling them and quickly took care of all my needs!!

 8 years ago (20-10-2017)

Dealing with this company has been a nightmare.  POOR CUSTOMER SERVICE.  This particular branch has the rudest manager.  They LIED and said my car would be there and it was not.  Please look carefully at all the other reviews for this particular branch.  Then go with one of their competitors.

 8 years ago (08-11-2017)

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