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Hertz

  1. California
  2. Milpitas Local Government Office

Reviews, get directions and contact details for Hertz

Address: 777 Bellew Dr, Milpitas, CA 95035, USA
Phone: (408) 944-9960
State: California
Zip Code: 95035


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Reviews
Very baaaaaaaad experience. Had a reservation but took me 2 hrs to get the car and no gas in the car. The car we get is very old-no backup camera no remote control key! No bluetooth connection!!! When we r back to return the car, the location closed 2 hrs earlier WITHOUT notice in advance and we paid one more day due to the delay when trying to contact other assistants and eventually return it to sjc airport!
8 years ago (05-07-2017)
Love renting cars at this location, much easier than SJC! Staff is very helpful and responsive, they have pick up and drop off service if one lives/works nearby.
8 years ago (17-03-2017)
The service was very low. I got car 45 minutes late then my reserved time and after 10 mile we run, it was notified check engine on screen even it run just 13xxx miles.
8 years ago (07-06-2017)
Pros: Prices are Low. Slightly lower than other locations, not super low. Cons (Even as a 5 Start Gold Member): 1. Extremely long wait time to get the car as they do not have any cars ready. 2. Quality of the vehicle that you get is usually not great (Very High Mileage, and bad interior and exterior). Bad odor some times from the interior. 3. Billing is not as expected unless you return it in person. Do not use the dropbox to return the rental. The agents process the return very late in the day and bill for late return. Returning in person takes a long wait time to complete the return and get the receipt. 4. Timings are 8am to 5pm and not 7:30 am to 6pm as shown on Hertz website. 5. Some times you are given a low category car than what you booked. Overall, the small savings in the prices are not worth the extra long wait time in getting the car and returning the car.
8 years ago (08-02-2017)
Never ever rent a car from here. I came in to return my car on December 24th and there was a huge queue and only one staff member. He asked me to leave the keys with him and that he would complete the return formalities later in the day and my receipt would be emailed to me. He did not do that and since the past 2 days my card is getting charged as the facility is temporarily closed for Christmas. I am so worried because I trusted the staff member and he did not keep his word. This is a very incompetent center to rent the car from. Please avoid. I will update about my experience with them when they reopen and fix this.
8 years ago (26-12-2016)
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