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hhgregg

  1. Illinois
  2. Illinois Electronics Store

Reviews, get directions and contact details for hhgregg

Address: 2501 Wabash Ave, Springfield, IL 62704, USA
Phone: (217) 993-7949
State: Illinois
Zip Code: 62704


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Reviews
Purchase experience was fine. Staff was polite and helpful. All experiences after we're not pleasant. Multiple statements were made about when our item would be delivered and turned out to be incorrect. First it was coming Thursday, then Friday, then Saturday and "You'll be the first stop." None correct. Getting a cheap price is not worth the hassle of delivery. I will return someday (maybe) but only if I can haul it myself.
8 years ago (19-11-2016)
Horrendous customer service! We bought a TV online on Black Friday and we received a confirmation for delivery couple days later. We even received multiple emails later confirming the time and date for TV delivery. We stayed home waiting for 3 hours on the scheduled day. Of course, they didn't deliver and when I called the local store, they didn't even have any idea about this delivery. More interestingly, they haven't had this TV in their stock for a long time! How can there be so much disconnect between the store and the online customer service? Not only unprofessional but really cheap!! I would not be surprised if they would create problems with refund too.
8 years ago (28-11-2016)
HORRIBLE CUSTOMER SERVICE. A fridge my parents purchased less that 6 months ago completely broke down and wasn't working on a Friday night. Lost all of there food. Called to have someone come look at it, said they couldn't be there until Monday!!! Then the repair man never showed up. Worst place to buy appliances.
8 years ago (29-08-2016)
Your delivery sucks seems the right hand has no clue what the left hand is doing I have to wait 2 weeks to get a delivery that I was told I would get on Friday no Saturday no wait Monday and now that's is Sunday night not getting it on Monday now either wtf this is so stupid
8 years ago (28-11-2016)
They need new workers what a joke
8 years ago (29-08-2016)
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