Best Buy

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Best Buy - Champaign

Address: 2117 N Prospect Ave, Champaign, IL 61822, USA

Phone: (217) 352-8883

Website

State: Illinois

Zip Code: 61822

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews

The staff are very helpful and knowledgeable. We have bought phones, laptop, computer screen, and TV here. You can't always count on manufacturers but the staff put a human face on the experience. We had an issue with a phone we bought that could have been a major headache and money suck, but the manager Jake went out of his way to take care of us. Good people at this store!

 8 years ago (23-11-2017)

I was getting a new phone and the salesperson was wonderful.  Great price, buy one get one half off on monthly refill card.  Ported my number and helped set up the phone.  My LG phone is a great value and I couldn't be happier.  I even use it as an Uber driver.😃

 8 years ago (12-12-2017)

Among the best buy stores I have been to. This one has good service and never much of a wait

 8 years ago (06-12-2017)

Best Buy has lots of merchandise from all sorts of electronics; such as phones, tablets, computer, laptops,cameras, phone's,and many more. They have gaming consoles and games , movies, series, animes, and they even sell TV's, wahers, dryers,friges, and many more ! I recommend this store to anyone !

 8 years ago (06-01-2018)

We recently went to Best Buy to upgrade phones. While we were there we took advantage of a weekend long promotion. If you upgraded to a certain model of phone, you got a $100 Best Buy gift card. so, we got 2 phones, 2 wireless chargers, 2 screen protectors and 2 protective phone cases with nothing out of pocket.  That was awesome, but what made it even better was the fact that they also have a deal that if you buy 3 accessories, you get 25% off those accessories. We did two separate transactions (2 people, 2 phones) and got 25% off of all 6 accessories which totaled almost $200.00 alone. We got everything home and discovered that the wireless chargers we selected were complicated due to having to position the phone in a very specific spot on the charger to get it to charge. We decided to exchange the phone chargers for a more expensive model, but that model was on sale for half price. The original chargers we purchased cost $49.99/each, the chargers we switched to were $59.99/each normally but, were on sale for $31.99/each so we got the difference of that back on the gift cards + they gave us 25% off on the $31 sale price!!!!  The sales staff and management were very courteous and helpful with everything from activating our devices, transferring everything from our old to new phones, applying screen protectors ($8.00 charge - but it’s worth it, so you don’t mess up and ruin the screen protector), putting our cases on for us etc. They were also understanding when we came back to exchange the chargers. The guy who sold the phones to us even seen us come in the next day for the exchanges, so he came over to ask if everything was ok with our products! We had our 4 year old with us for both visits and she spilled a half bottle of soda on the carpet in the store. I apologized profusely, but they wouldn’t even let me help soak up the spill with paper towels. Across the board - the staff at the Champaign Best Buy store are some top notch customer service professionals. I will definitely be a return customer!

 8 years ago (15-10-2017)

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